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  1.    28 May 2017 #11
    Join Date : May 2016
    Posts : 63
    Windows 10 Pro

    I've been having some issues with my computer not loading my antivirus every time I reboot sometimes it does and sometimes it doesn't. I've contacted my antivirus company and they indicated from the files that I sent them that I'm getting the same error also getting something about a shadow disk.When I did my upgrade from Windows 7 to Windows 10 I have several issues I contacted Microsoft, a Microsoft tech logged into my computer remotely at least three times.

    I have no idea what he did to fix my computer nor do I know if he fixed it he may have just made a workaround, in fact if there is a shadow disk he may have created it I don't know.I do have a question I'm hoping when you guys could answer for me. Surely after my problems with the upgrade I purchased a full version of Windows 10 if I was to format my C drive where my OS is installed with that fix the issues I'm having with the same error message. If so, I know that when you install the Microsoft Windows 10 media it says it format your hard drive is there a better way to format my hard drive to make sure absolutely everything is off that hard drive prior to installing them Windows 10 media. I would like to make sure everything is off the hard drive completely and install a fresh copy of Windows 10 however I don't want to do something that will prevent me from being able to install my fresh full version of Windows 10. That's why am asking this question.

    The actual error message that my antivirus support identified as a issue was,


    • Windows error message:
      "Disk 6 has the same disk identifiers as one or more disks connected to the system. Go to Microsoft's support website (http://support.microsoft.com) and search for KB2983588 to resolve the issue."
    • Windows error message:
      "File System Filter 'wcifs' (Version 10.0, ‎2016‎‎09‎‎15T11:42:03.000000000Z) failed to attach to volume '\Device\HarddiskVolumeShadowCopy30'. The filter returned a non-standard final status of 0xC000000D. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor."




    Is there a way to identify which of my hard drives is "Disk 6" if it is my C drive, I have a SSD HD I just bought and my full version of Win 10 so that addition to my computer will fix my issues I hope. What do you think????
    Last edited by Eaglepi; 29 May 2017 at 01:14.
      My ComputerSystem Spec
  2.    01 Jun 2017 #12
    Join Date : Jul 2015
    Posts : 107
    Windows 10 Pro x64

    I was getting Event id 4 and the filter message when my disk image backup program ran. I use Shadow Protect Desktop. I also would get a similar message when I mounted a backup.

    I finally found a way to get rid of the messages. I booted into Linux to get rid of some files that I couldn't get rid of while in Windows. While in Linux I decided to delete my System Volume Information folder on my C drive which is the drive I backup. When I restarted Windows the SVI folder was recreated. After this I no longer had any messages in my event log and all my backups are fine. As a further test I mounted a backup with the 'old' SVI and I got the event log message when mounting an image. I didn't get the message when mounting an image with the 'new' SVI folder.

    I don't use System Restore so I didn't get rid of any Restore Points. If you want to try deleting your SIV keep in mind that you will lose all the restore points on your disk/partition. You could probably delete your SIV in Windows but you probably would need to change permissions or perhaps deal with the folder being in use. Booting into Linux was the easiest way.
      My ComputerSystem Spec
  3.    01 Jun 2017 #13
    Join Date : May 2016
    Posts : 63
    Windows 10 Pro

    Quote Originally Posted by streetwolf View Post
    I was getting Event id 4 and the filter message when my disk image backup program ran. I use Shadow Protect Desktop. I also would get a similar message when I mounted a backup.

    I finally found a way to get rid of the messages. I booted into Linux to get rid of some files that I couldn't get rid of while in Windows. While in Linux I decided to delete my System Volume Information folder on my C drive which is the drive I backup. When I restarted Windows the SVI folder was recreated. After this I no longer had any messages in my event log and all my backups are fine. As a further test I mounted a backup with the 'old' SVI and I got the event log message when mounting an image. I didn't get the message when mounting an image with the 'new' SVI folder.

    I don't use System Restore so I didn't get rid of any Restore Points. If you want to try deleting your SIV keep in mind that you will lose all the restore points on your disk/partition. You could probably delete your SIV in Windows but you probably would need to change permissions or perhaps deal with the folder being in use. Booting into Linux was the easiest way.
    I have researched different ways of attempting to fix this issue, but the one thing that I think will fix it is something I've been putting off for about six months. After I upgraded to Windows 10 from Windows 7, I wasn't totally secure with what happened. I had a Microsoft tech have to log into my computer remotely three different times to correct the issues I was having, I'm convinced that whatever the duplication message I'm getting about disk six has something to do with what he did to fix my upgrade.Right after that I purchased a 500 GB solid-state hard drive and a full version of Windows 10. So the fix that I'm going to do is finally bite the bullet and stole my solid-state drive in my full version of Windows 10 and then slowly install all my programs all over again. Reason I put it off so long is because I didn't seem to be having too many issues and I have a lot of software installed on the computer. In the end once I install this hard drive and Windows 10 full version that should eliminate everything and that should speed up my computer which is already a fast computer as it is.So I'm no longer looking for solution to this problem because I have decided to fix it by installing a new solid-state hard drive and a new version of Windows 10 full version.
      My ComputerSystem Spec
  4.    30 Aug 2017 #14
    Join Date : Jun 2015
    UK
    Posts : 2,077
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    I noticed this error as reported below. Did anyone find the fix?

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	267.6 KB 
ID:	151088
      My ComputersSystem Spec
  5.    30 Aug 2017 #15
    Join Date : Jul 2015
    Posts : 107
    Windows 10 Pro x64

    Quote Originally Posted by Steve C View Post
    I noticed this error as reported below. Did anyone find the fix?

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	267.6 KB 
ID:	151088
    Did you look at the posts immediately above your post? I found a solution that fixed my problem with these errors. If you use restore points on the volume you are getting the errors then it might not be for you.
      My ComputerSystem Spec
  6.    30 Aug 2017 #16
    Join Date : May 2016
    Posts : 63
    Windows 10 Pro

    Quote Originally Posted by streetwolf View Post
    Did you look at the posts immediately above your post? I found a solution that fixed my problem with these errors. If you use restore points on the volume you are getting the errors then it might not be for you.
    Thanks, I fixed mine when I did a full install of windows 10 on a new SSD.. no issues since
      My ComputerSystem Spec
  7.    30 Aug 2017 #17
    Join Date : Jul 2015
    Posts : 107
    Windows 10 Pro x64

    Quote Originally Posted by Eaglepi View Post
    Thanks, I fixed mine when I did a full install of windows 10 on a new SSD.. no issues since
    Well a full install would certainly create a new SVI. Would have been interesting if you did what I did and possibly save you a reinstall.
      My ComputerSystem Spec
  8.    30 Aug 2017 #18
    Join Date : May 2016
    Posts : 63
    Windows 10 Pro

    Quote Originally Posted by streetwolf View Post
    Well a full install would certainly create a new SVI. Would have been interesting if you did what I did and possibly save you a reinstall.
    I bought the SSD and full version of Windows 10 and have been putting it off for months it was time. wasn't interested in keeping the Upgrade so no sense experimenting on my system but I see your point for anyone else in the same position who may not
    have wanted to do what I did.
      My ComputerSystem Spec
  9.    31 Aug 2017 #19
    Join Date : Jun 2015
    UK
    Posts : 2,077
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    The command vssadmin delete shadows /for=c: /all fails on my PC as shown below. Any ideas why? I deleted all restore points from the menu at Control Panel\All Control Panel Items\System then created a resore point mnually.
    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	22.2 KB 
ID:	151210
      My ComputersSystem Spec
  10.    31 Aug 2017 #20
    Join Date : Dec 2016
    Posts : 156
    Win 10 rs1 - build 14393.1794

    Steve C, try to run it as elevated CMD (Admin) - Right-click CMD.exe and click on "Run As Admin."

    You will loose all your restore points!
      My ComputerSystem Spec

 
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