Cannot get computer to sleep or shut down after upgrading to Win 10


  1. Posts : 25
    Windows 10
       #1

    Cannot get computer to sleep or shut down after upgrading to Win 10


    Getting a strange problem on my HP desktop (p7 1126s) Pulled it out of storage, it was running Windows 7 Home Premium 64 bit. It was working fine, it was just really slow (as I remebered it).
    I decided to upgrade to Windows 10.

    I used the Media Creation tool and made a bootable USB and installed Windows 10. I did not do an in place upgrade.
    I ran windows updates and windows store updates.

    However, I cannot get the computer to shut down or go to sleep. If I go into windows and choose shut down or sleep, the screen will simply turn off. However the hard drive and the fans will still be spinning.
    I cannot resume it from "sleep" unless I do a hard shut down of the computer (Sometimes I need to try a few times...)

    I've tried turning off Fastboot/ sleep. But doing that doesn't fix anything, I cant shut down the computer.
    I've even tried just reinstalling it again.

    I've read that this was a rather common problem back in 2014/15... Considering this is a older PC (from... 2012?) Doesn't seem unlikely I would run into this problem.

    anyone got any suggestions? Thanks!
      My Computer


  2. Posts : 579
    Windows 10 Home
       #2

    Wooohah,


    Try right-clicking the Windows key and selecting: Device Manager


    Check (update) the Audio and the Video drivers.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:16.
Find Us




Windows 10 Forums