1.    25 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 22
    Windows 10

    Cannot get computer to sleep or shut down after upgrading to Win 10


    Getting a strange problem on my HP desktop (p7 1126s) Pulled it out of storage, it was running Windows 7 Home Premium 64 bit. It was working fine, it was just really slow (as I remebered it).
    I decided to upgrade to Windows 10.

    I used the Media Creation tool and made a bootable USB and installed Windows 10. I did not do an in place upgrade.
    I ran windows updates and windows store updates.

    However, I cannot get the computer to shut down or go to sleep. If I go into windows and choose shut down or sleep, the screen will simply turn off. However the hard drive and the fans will still be spinning.
    I cannot resume it from "sleep" unless I do a hard shut down of the computer (Sometimes I need to try a few times...)

    I've tried turning off Fastboot/ sleep. But doing that doesn't fix anything, I cant shut down the computer.
    I've even tried just reinstalling it again.

    I've read that this was a rather common problem back in 2014/15... Considering this is a older PC (from... 2012?) Doesn't seem unlikely I would run into this problem.

    anyone got any suggestions? Thanks!
      My ComputerSystem Spec
  2.    26 Feb 2017 #2
    Join Date : Aug 2016
    Posts : 553
    Windows 10 Home

    Wooohah,


    Try right-clicking the Windows key and selecting: Device Manager


    Check (update) the Audio and the Video drivers.
      My ComputerSystem Spec

 


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