Win 10: Services stuck on starting/stopping, programs not starting


  1. Posts : 2
    Windows 10 Pro 64
       25 Feb 2017 #1

    Win 10: Services stuck on starting/stopping, programs not starting


    Hi all! I'm facing this issue that is really annoying since I can't find out what is the cause.
    It started about one week ago, I notices some programs were not starting at windows start (ex: Coretemp, Malwarebytes).
    Moreover, the pc always got stuck on the reboot or shutdown screen, saying the system is restarting /shutting down, with the animated icon rotating but without actually rebooting or shutting down.
    Looking on the services list, I've noticed that many services are stuck on starting or terminating, without the ability to terminate or restart them.
    I then proceeded to format. Things were working good then, today, this problem emerged again. Malwarebytes anti malware service is stuck on starting, other services are stuck on terminating. I'm attaching a screen.
    (it's in Italian, "avvio in corso" means it's starting, "arresto in corso" means it is terminating).
    Click image for larger version. 

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    After 30 minutes they're still stuck.
    Programs such as Coretemp (not service) won't even start.
    I really don't know what could be causing all this. Can you help me please?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 11,140
    Windows 10 Pro x64 Build 1803
       26 Feb 2017 #2

    Welcome to the TenForums @HellFire90

    You may to follow this trouble shooting tutorial.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

    Basically it is a process of elimination.


    Ken
      My ComputerSystem Spec


  3. Posts : 2
    Windows 10 Pro 64
    Thread Starter
       26 Feb 2017 #3

    Caledon Ken said: View Post
    Welcome to the TenForums @HellFire90

    You may to follow this trouble shooting tutorial.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

    Basically it is a process of elimination.


    Ken
    Hi, thanks very much for your welcome and your help. I've followed the tutorial and I've found out that the service that kept the other stuck was the Malwarebytes Anti malware one. Should I uninstall it?
      My ComputerSystem Spec

  4. TairikuOkami's Avatar
    Posts : 3,475
    Home 1809 x64 10.0.17763.134
       26 Feb 2017 #4

    You might a conflicting software installed, since MBAM 3 is now AV as well, it could be caused another AV.

    Try to increase startup delay time.

    Malwarebytes | Configuring Delayed Startup with Malware
      My ComputerSystem Spec

  5. Caledon Ken's Avatar
    Posts : 11,140
    Windows 10 Pro x64 Build 1803
       27 Feb 2017 #5

    Hi HellFire90

    I've notice that with the new MBAM as TairikuOkami stated conflicts are indeed happening.

    If @TairikuOkami solution does not work I would determine what AV you want to have and uninstall or disable rest. In one instance I disabled real time protection for MBAM as my client wanted to use McAfee. She kept MBAM as a second set of eyes when she wanted to run alternate scan. This was also a good approach as the real time protection is disable by product after 14 days so we just made it happen early. That said, McAffee was set to real time.

    If MABM is to be your main AV, I would also find malwarebytes uninstall tool, from Malwarebytes, I would completely uninstall MBAM, reboot and re-install. I would do this to ensure I didn't have any remnants from an earlier version(s).


    Ken
      My ComputerSystem Spec


 

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