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Hi Fred22
When you say when you start your laptop, is this before or after you sign in.
Can I ask how you get rid of it?
Does it cover your task bar?
If it doesn't cover your task bar can you do a print screen which should show the task bar. I'm hoping you can see the icon of the offending app. It should be underlined in blue.
If it is covering task bar, with the black still on screen, crtl + alt +del and enter task manager. Hopefully it is an app and will be listed as a running.
Ken
Excellent. If you check startup tab in task manager you may be able to disable it starting.
That or you can run Autoruns, part of Sysinternals, to disable start.
Ken