Windows 10: Black rectangle appears on startup Solved

  1.    11 Feb 2017 #1

    Black rectangle appears on startup


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    When I start my laptop this black thing appears. Does anyone know what it is and how I might get rid of it?
      My ComputerSystem Spec


  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       11 Feb 2017 #2

    Hi Fred22

    When you say when you start your laptop, is this before or after you sign in.

    Can I ask how you get rid of it?

    Does it cover your task bar?

    If it doesn't cover your task bar can you do a print screen which should show the task bar. I'm hoping you can see the icon of the offending app. It should be underlined in blue.

    If it is covering task bar, with the black still on screen, crtl + alt +del and enter task manager. Hopefully it is an app and will be listed as a running.


    Ken
      My ComputerSystem Spec

  3.    12 Feb 2017 #3

    Caledon Ken said: View Post
    Hi Fred22

    When you say when you start your laptop, is this before or after you sign in.

    Can I ask how you get rid of it?

    Does it cover your task bar?

    If it doesn't cover your task bar can you do a print screen which should show the task bar. I'm hoping you can see the icon of the offending app. It should be underlined in blue.

    If it is covering task bar, with the black still on screen, crtl + alt +del and enter task manager. Hopefully it is an app and will be listed as a running.


    Ken
    Thanks for the tip. Will try that when I get on my laptop in a few minutes. I'm on the new Lenovo desktop and it seems to be running perfectly.
      My ComputerSystem Spec

  4.    17 Feb 2017 #4

    Caledon Ken said: View Post
    Hi Fred22

    When you say when you start your laptop, is this before or after you sign in.

    Can I ask how you get rid of it?

    Does it cover your task bar?

    If it doesn't cover your task bar can you do a print screen which should show the task bar. I'm hoping you can see the icon of the offending app. It should be underlined in blue.

    If it is covering task bar, with the black still on screen, crtl + alt +del and enter task manager. Hopefully it is an app and will be listed as a running.


    Ken
    It WAS an app. on the task bar...a Canon app. which has never performed correctly...for remote printing which I don't really need on this laptop. Now that I know what it is, I can ignore it or remove the Canon shortcuts. Thanks for your assistance.
      My ComputerSystem Spec


  5. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       17 Feb 2017 #5

    Excellent. If you check startup tab in task manager you may be able to disable it starting.

    That or you can run Autoruns, part of Sysinternals, to disable start.


    Ken
      My ComputerSystem Spec

  6.    18 Feb 2017 #6

    Thanks again.
      My ComputerSystem Spec


 

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