Windows 10: help, urgently ><

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  1. Posts : 11,236
    W10Prox64
       19 Jun 2016 #11

    Crossbrowser, yessearches...yes, you are infected and may even have a rootkit or two.
    A similar infection can be found "cleaned" over at BleepingComputer:
    Recurring adware/malware installation - Am I infected? What do I do?

    So, if you're still having problems, you might want to read through that thread. Perhaps Slartybart has some additional instructions for you.
      My ComputerSystem Spec


  2. Posts : 11,236
    W10Prox64
       19 Jun 2016 #12

    FYI: qkseeSvc scan on VirusTotal:
    https://www.virustotal.com/en/file/b...0077/analysis/

    AVware
    Trojan.Win32.Generic!BT 20160613
    Ad-Aware Trojan.GenericKD.3212218 20160613
    Antiy-AVL Trojan/Win32.SGeneric 20160613
    Arcabit Trojan.Generic.D3103BA 20160613
    Avira (no cloud) ADWARE/ELEX.695000 20160613
    Baidu-International Adware.Win32.ELEX.CK 20160606
    BitDefender Trojan.GenericKD.3212218 20160613
    CAT-QuickHeal Trojan.Xadupi.r5 20160613
    Comodo Application.Win32.ELEX.DAQ 20160613
    Cyren W32/Trojan.JMCZ-1306 20160613
    DrWeb Adware.Mutabaha.1050 20160613
    ESET-NOD32 a variant of Win32/ELEX.CK potentially unwanted 20160613
    Emsisoft Trojan.GenericKD.3212218 (B) 20160613
    F-Secure Trojan.GenericKD.3212218 20160613
    Fortinet W32/Obfuscated.NFV!tr 20160613
    GData Trojan.GenericKD.3212218 20160613
    Ikarus PUA.AddLyrics 20160613
    K7AntiVirus Adware ( 004d42a81 ) 20160613
    K7GW Adware ( 004d42a81 ) 20160613
    Malwarebytes Adware.Qksee 20160613
    McAfee Artemis!7DB0607CC1A6 20160613
    McAfee-GW-Edition Artemis!Trojan 20160613
    eScan Trojan.GenericKD.3212218 20160613
    Microsoft Trojan:Win32/Xadupi 20160613
    Panda PUP/AdwarePlugin 20160612
    Sophos Generic PUA GG (PUA) 20160613
    TrendMicro TROJ_GEN.R03EC0DE716 20160613
    VIPRE Trojan.Win32.Generic!BT 20160613
    Zillya Trojan.GenericKD.Win32.7717 20160612
    nProtect Trojan.GenericKD.3212218 20160610
    Last edited by simrick; 19 Jun 2016 at 18:39. Reason: fixed typo
      My ComputerSystem Spec

  3.    19 Jun 2016 #13

    would a windows 10 reset help it? I have a copy of the programs and stuff I need on another.
      My ComputerSystem Spec


  4. Posts : 11,236
    W10Prox64
       19 Jun 2016 #14

    khalitzy said: View Post
    would a windows 10 reset help it? I have a copy of the programs and stuff I need on another.
    It may, but if you have any rootkits, there is the possibility of them returning. In that case, either follow the instructions in the BleepingComputer thread, and then remove all restore points, else a clean install to an "unallocated" disk is the best bet.

      My ComputerSystem Spec

  5.    19 Jun 2016 #15

    is there a way that I can talk to you on any IM platform? I really would appreciate it! as I have few questions ><.
      My ComputerSystem Spec


  6. Posts : 11,236
    W10Prox64
       19 Jun 2016 #16

    khalitzy said: View Post
    is there a way that I can talk to you on any IM platform? I really would appreciate it! as I have few questions ><.
    It's best to post your questions here, so we can answer them here, and hopefully help others in the process.
      My ComputerSystem Spec

  7.    19 Jun 2016 #17

    oh, I see. Alright, so if I just follow the thread on how to unstall a clean win10, would that be enough? or will I need to follow the instructions in the BleepingComputer thread as well?
      My ComputerSystem Spec


  8. Posts : 11,236
    W10Prox64
       19 Jun 2016 #18

    khalitzy said: View Post
    oh, I see. Alright, so if I just follow the thread on how to unstall a clean win10, would that be enough? or will I need to follow the instructions in the BleepingComputer thread as well?
    If you're good with a clean install, (because you have your needed software and data already backed up), then I would go ahead with a clean install, per the tutorial. Just be sure to delete all partitions on your OS drive, so that it becomes "unallocated", and let Windows make the partitions automatically when it installs. That way you will be sure to get rid of any rootkits that may exist on your system.

    If you have any questions about the tutorial, please ask.
      My ComputerSystem Spec

  9.    19 Jun 2016 #19

    thanks for taking the time to respond!

    I will definitely ask when I need your help, thank you.
      My ComputerSystem Spec


  10. Posts : 11,236
    W10Prox64
       19 Jun 2016 #20

    khalitzy said: View Post
    thanks for taking the time to respond!

    I will definitely ask when I need your help, thank you.
    No problem.
      My ComputerSystem Spec


 
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