New
#1
Unable to login to boot command prompt
Hi,
I have just used the SHIFT-Restart option to activate the Windows 10 Troubleshooting and tried to open a command prompt. It asked for a password. I entered my password but was told it was incorrect.
I booted normally using the PIN I normally use, and went through Settings | Accounts | Sign-in options | Change to change my password. In the 'Old password' box I used the same password that had just failed to get me into the boot command prompt and it allowed me to change the password. It said I had successfully changed my password.
If I use SHIFT-Restart again, I still cannot get into the command prompt using the new password.
Am I dealing with two separate passwords here? If so, how do I change the one associated with the boot command prompt?
Note that when trying to boot to the command prompt, the displayed use name appears to be correct - i.e. it is the same one listed when I use my PIN to boot normally.
Any help would be very much appreciated.
Kind wishes ~ Patrick