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#21
Thank you for all your help so far. If I find no other solution I will do a backup and factory reset.
Is there any way to do this myself at home? I have pretty good tech knowledge, I've worked in IT jobs previously, this so far is the only software issue I haven't been able to fix myself.
I ended up doing a system restore, keeping my files but not my installed programs- this solved the issue.
Do you use 2 monitors? See this thread:
Solved Desktop Icons Have Disappeared - Windows 10 Forums
Another idea on the 2nd page of that thread.