All icon images have disappeared, and can't open app properties

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  1. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #21

    Nemosisa said:
    The new account I made also has the same issue.
    I am out of ideas.
    I apologize.
    Someone else will come along to help you.
    Good luck.
      My Computer


  2. Posts : 12
    Windows 10
    Thread Starter
       #22

    Thank you for all your help so far. If I find no other solution I will do a backup and factory reset.
      My Computer


  3. Posts : 25
    Windows 10 Pro
       #23

    Nemosisa said:
    Windows defender says everything is up to date, real time protection is on, and when I scanned it showed no issues.
    Windows defender can only do so much. This Trojan is insidious. Even after removing it, it still lurks somewhere creating a drive 3 and comes back with windows update. Your best bet is complete clean up. Microsoft store will do it for you free.
      My Computer


  4. Posts : 12
    Windows 10
    Thread Starter
       #24

    Is there any way to do this myself at home? I have pretty good tech knowledge, I've worked in IT jobs previously, this so far is the only software issue I haven't been able to fix myself.
      My Computer


  5. Posts : 12
    Windows 10
    Thread Starter
       #25

    I ended up doing a system restore, keeping my files but not my installed programs- this solved the issue.
      My Computer


  6. Posts : 11
    Windows 10
       #26

    Nemosisa said:
    I ended up doing a system restore, keeping my files but not my installed programs- this solved the issue.
    My computer also has that problem. I'm running a system scan, and I tried many things. I'm so tired now, can you please help?
      My Computer


  7. Posts : 35,407
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #27

    Do you use 2 monitors? See this thread:
    Solved Desktop Icons Have Disappeared - Windows 10 Forums

    Another idea on the 2nd page of that thread.
      My Computers


 

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