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  1.    03 Feb 2016 #11
    Join Date : Feb 2016
    Posts : 2
    windows 10

    I have neither COM Surrogate in TASK MGR nor DLL files...


    I opened my TASK MGR and there is no COM Surrogate files. I went to DETAILS tab and there are no DLL files.

    Any suggestions?

    I cannot remove personal details on pics.

    Win 10, PC desktop.

    Thanks for any help.





    Quote Originally Posted by splitsecond View Post
    The problem described above. In addition to that have two COM surrogate processes shortly in task manager when started. What's going on here.
    When a picture is right clicked got two COM surrogate processes in task manager, but they disappear shortly, when right clicked a picture again they reappear shortly. If clicked file location, it's c:/windows/system32/dllhost.exe . When TM is started there are two COM surrogate processes which disappear when it's open. A virus or something else? Have scanned with many AV and Malwarebytes etc, but found nothing. Something is keeping these COM surrogates active..? Attached some screenshots. Can't remove eg picture personal information because of this, have not noticed other "weird" things. Eraser.exe bcause wiping some empty drive space. Had com surrogate error with Acronis and W8.1, but don't know if that's the cause. It doesn't help to end dllhost.exe process, it restarts all over in loop.
      My ComputerSystem Spec
  2.    10 Feb 2016 #12
    Join Date : Oct 2013
    Posts : 40
    W10 Home 64-bit

    I'm having the same problems. A decent workaround, assuming you're going to share them anyway, is to upload them to a service like Imgur that automatically strips away the properties for you.
      My ComputerSystem Spec
  3.    11 Feb 2016 #13
    Join Date : Nov 2014
    Posts : 17
    Windows 10

    I, too, have this problem but the workaround to close the COM Surrogate processes always works for me.

    As a matter of fact, I don't even have to retry...when the message pops up, I go to Task Manager, close the processes and immediately it proceeds with removing the attributes.
      My ComputerSystem Spec
  4.    11 Feb 2016 #14
    Join Date : Feb 2016
    Posts : 2
    windows 10

    I emailed the pic back to myself...


    [QUOTE=Double;564400]I'm having the same problems. A decent workaround, assuming you're going to share them anyway, is to upload them to a service like Imgur that automatically strips away the properties for you.[/QUOTE

    I opened another email account using fake info. I sent the pic to myself using the new account. I also created a new Windows 10 Adm name using generic information. All the pics were clean using generic information. The best I could do in a work a round situation.

    I hope this helps.
      My ComputerSystem Spec
  5.    13 Jun 2016 #15
    Join Date : Jun 2016
    Posts : 1
    10 Pro

    Quote Originally Posted by yammo View Post
    I have the same problem and it started with the November 1511 update
    I too have this problem. However, I found that if you click "try again" and even though it says the action cant be completed it actually does remove the personal details from the file after you close all the boxes. (take a look after closing the boxes)
    It is an error that Microsoft need to address.
      My ComputerSystem Spec
  6.    10 Jul 2016 #16
    Join Date : Jul 2016
    Posts : 17
    windows 10 home premium 64bit

    Quote Originally Posted by samme View Post
    I opened my TASK MGR and there is no COM Surrogate files. I went to DETAILS tab and there are no DLL files.

    Any suggestions?

    I cannot remove personal details on pics.

    Win 10, PC desktop.

    Thanks for any help.
    I have the same thing,COM surrogate and dll not listed,weird that some people have it and others don't. I turned off 'Always show icons never thumbnails' as someone said this may help but it didn't.
      My ComputerSystem Spec

 
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