New
#11
Ordered a new one. Is it possible to track the battery % life it has got? I'll keep track of it when installing the new one.
Windows 10 - unexpected store exception
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New #12
Check your BIOS settings. If the CMOS power dropps below a certain level, the system loads factory default settings.
This can be BIOS instead of UEFI or RAID instead of AHCI. You have to find out.
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New #13
Another option is to test the drive using Sea Tools bootable Long Generic test:
SeaTools Bootable | Seagate US
https://www.seagate.com/content/dam/...lsBootable.zip
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New #14
i got a new CMOS battery fitted, but however the problem is not fixed.
Sometimes I can access Aptio Setup Utility, but sometimes not. Had to keeep doing a reset. The system clock goes back to 01/01/2010 each time.
In the boot, I choose from #1 option to boot from the Hard Drive, it didn't work.
But the question is this:
I have always booted from the SSD and it wasn't there in the choice list. Should that be there?
I have removed the SSD and put it back in but got no device to see if it's faulty.
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New #15
Best guess- some kind of hardware failure- does the laptop have a working battery (not the CMOS one- the other one)?
If you can't reliably access the BIOS/UEFI settings...that's pretty basic.
Screenshots and guide for Aptio:
What Is Aptio Setup Utility? How to Access and Fix It? [Ultimate Guide]
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New #16
Yes it does.
I presume getting a new SSD replacement won't work, and not a new hard drive.
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Also, I waited for a while when turning on laptop and the Aptio Setup Utility auto comes up, and the system time is correct.
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New #17
Please edit your profile with ALL your hardware specs. It will help us to help you
System Specs - Fill in at Ten Forums
Is Win 10 on a HDD or SSD?
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New #18
As I suggested before, you can create a live boot disk (of any kind initially, but one with utilities on it like, say, Bob Omb's or Hiren's which allow you to do some simple tests on your laptop) - then boot your PC from that.
That would give you some confidence in the basic hardware.
You could also then check the disks in the laptop.
@Megahertz- already done- post #14As system date and time is wrong you have to replace the BIOS coin battery (CR2032)
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New #19
The boot options are different on a Legacy-MBR and UEFI-GPT.
We need to know what you have (hardware specs).
You probably had a non default BIOS configuration that was lost due to the battery failure.
In this case you will have do a BIOS configuration.
If you don't have a Win 10 installation drive I suggest you build the USB Win 10 22h2 installation drive using MCT so it can boot as Legacy or UEFI.
Boot from a Win 10 installation drive. During POST, press F12(?) to launch the boot menu. Select USB (Name).
At the Windows Setup screen, press Shift+F10 simultaneously to open a command line prompt and type:
diskpart
list disk
exit
With a cel phone take a snapshot of the results of list disk.
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New #20
Updated the system info. It's both, SSD and Hard Drive.
However it did say now and again low SSD space as going over shortens the lifespan. I did keep it always just below 20GB, somewhere around 18GB (max 25GB) The windows updates were being put on there, rather that the hard drive.
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