Computer Won't Boot | Spinning Circle Starts Briefly, Then Stops

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  1. Posts : 623
    Windows 10 Pro
       #1

    Computer Won't Boot | Spinning Circle Starts Briefly, Then Stops


    I ran Windows Update today on a Windows 10 Pro computer. When it restarted to apply the updates, it wouldn't boot. The spinning circle appears for a split second, then it stops. And that's as far as I can get.

    I restored two different system images, and they completed successfully, but the computer still has the same problem.

    I pulled the SSD out of the computer and plugged it into another computer and ran some tests on it, and they all passed. I also ran a chkdsk /r. No problems found. Hard Disk Sentinel and CrystalDiskInfo both say it's healthy.

    It gets the single BIOS beep which usually indicates that everything is OK, but I went in and reset everything to defaults. Still no good.

    I also did a Memtest86 test. All good.

    Any ideas?

    Thanks all.
      My Computer


  2. Posts : 1,584
    win10 home
       #2

    Disconnect he drive which does not have the Operating System on it and ensure the bios recognizes and will boot from the only connected drive.
    Does the problem still occur ?
      My Computer


  3. Posts : 623
    Windows 10 Pro
    Thread Starter
       #3

    joeandmarg0 said:
    Disconnect he drive which does not have the Operating System on it and ensure the bios recognizes and will boot from the only connected drive.
    Does the problem still occur ?
    Thanks for your suggestion, joeandmarg0, but it made no difference.

    I'm pretty sure that's it's seeing the correct operating system drive as you wouldn't be able to see the Windows 10 spinning circle otherwise.

    I've since done a CMOS reset and loaded optimized defaults using the Clear CMOS button on the back, but it made no difference.
      My Computer


  4. Posts : 16,901
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #4

    Stigg said:
    I restored two different system images, and they completed successfully, but the computer still has the same problem.
    If you were restoring the image of the entire OS disk then I think
    - You had a BIOS update not just a Windows update and it's that Bios update that has gone wrong, or
    - You originally installed Windows with more than one internal disk fitted and it put some necessary Windows partitions on one of these other disks i.e. your Windows system image restorations have only been partial restorations.


    If the startup repairs you are trying [see your other post] do not solve the problem then I suggest you do this - it is not as drastic as it sounds so do read the whole thing.
    1.1 Boot from your Windows InstallUSB / Macrium boot disk / similar and rescue any of your own files that had not been backed up when the problem occurred.
    1.2 Boot from your Macrium boot disk and make a new system image.
    2 Remove all other disks but the one you want for Windows.
    3 Reinstall Windows.
    4 From your existing system images, restore just the C:\ drive to the C:\ drive of your new installation.
    5 Refit all other internal disks.
    You'll be back to where you were before the problem started.


    Best of luck,
    Denis
      My Computer


  5. Posts : 623
    Windows 10 Pro
    Thread Starter
       #5

    Try3 said:
    If you were restoring the image of the entire OS disk then I think
    - You had a BIOS update not just a Windows update and it's that Bios update that has gone wrong, or
    - You originally installed Windows with more than one internal disk fitted and it put some necessary Windows partitions on one of these other disks i.e. your Windows system image restorations have only been partial restorations.


    If the startup repairs you are trying [see your other post] do not solve the problem then I suggest you do this - it is not as drastic as it sounds so do read the whole thing.
    1.1 Boot from your Windows InstallUSB / Macrium boot disk / similar and rescue any of your own files that had not been backed up when the problem occurred.
    1.2 Boot from your Macrium boot disk and make a new system image.
    2 Remove all other disks but the one you want for Windows.
    3 Reinstall Windows.
    4 From your existing system images, restore just the C:\ drive to the C:\ drive of your new installation.
    5 Refit all other internal disks.
    You'll be back to where you were before the problem started.


    Best of luck,
    Denis
    The startup repairs have been performed a few times without requiring Windows 10 boot media.
    Would booting from Windows 10 media and performing startup repairs be any different to what has already been performed a number of times?
      My Computer


  6. Posts : 16,901
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #6

    Stigg said:
    The startup repairs have been performed a few times without requiring Windows 10 boot media.
    Would booting from Windows 10 media and performing startup repairs be any different to what has already been performed a number of times?
    If you have done startup repairs using your Macrium boot disk then many Macrium users would say those are better than the Windows InstallUSB can do so there's no point trying.
    Personally, I would try.
    If you have only tried running Windows startup repairs from within Windows then try the InstallUSB method.
    Then I'd use the procedure in my post #4 above.

    Actually, that tutorial I linked you to is rather lame on its own.
    First use Option 5 of How to Boot to Advanced Startup Options - TenForumsTutorials to boot from the InstallUSB
    and then run startup repairs from there - Startup Repair - TenForumsTutorials i.e.
    Boot from the InstallUSB,
    do the regional selection choices,
    Repair your PC,
    Troubleshoot,
    Advanced,
    Startup repair.


    Best of luck,
    Denis
      My Computer


  7. Posts : 623
    Windows 10 Pro
    Thread Starter
       #7

    Thanks, Denis.

    I'll let you know the outcome when I get around to it all.
      My Computer


  8. Posts : 5,324
    Windows 11 Pro 64-bit
       #8

    The log file created by Startup Repair can help to find out the cause of the boot problem. In this video, i will explain how to use the Startup Repair tool to troubleshoot boot problems in Windows 10 and Windows 11.

      My Computer


  9. Posts : 623
    Windows 10 Pro
    Thread Starter
       #9

    FreeBooter said:
    The log file created by Startup Repair can help to find out the cause of the boot problem. In this video, i will explain how to use the Startup Repair tool to troubleshoot boot problems in Windows 10 and Windows 11.

    Thanks for that, but there is no SRT folder.
      My Computer


  10. Posts : 623
    Windows 10 Pro
    Thread Starter
       #10

    I'm really thinking it's a hardware issue.

    Is it possible for an SSD to fail even though chkdsk /r, Hard Disk Sentinel and CrystalDiskInfo say it's healthy?
    All my system image restores all successfully complete, so if it was the SSD, I would have thought there would be problems restoring images to it.
      My Computer


 

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