Windows 10: Grey box trying Account creation,Appstore , xbox login... Solved

  1. Posts : 38
    Windows 10 familly x64
       25 Aug 2015 #1

    Grey box trying Account creation,Appstore , xbox login...


    I want to access to:
    Family and advanced users tab,

    I upgraded from a win 7 family premium x64 box retail.
    I did 4 windows repair from windows 10 home x64 iso downloaded with kubuntu 15.10 from microsoft:

    But it's not repairing one thing:

    I want to access to:
    Family and advanced users tab,

    Add a new user to this pc
    Connect to a microsoft account .

    A window appear, it is grey, and will disappear few second later.


    Games, solitaire...
    xbox app, appstore :
    Grey box if i try to log in with a microsoft account nothing happen.


    Only thing i could connect to is microsoft cloud.
    It's working, i can login to my microsoft account, instead of a grey box, it's a white box with user info asked.

    Create a new user with Admin rights from elevated cmd prompt.

    Login to this new User (windows prepare desktop)

    I have access to every tabs, i can create new users from control pannel.
    Xbox app store, games and my account
    are logged to my microsoft account.

    I Would like to know if it's possible to fix my current user with a reg key imported from the new admin account or anything.

    I will buy next month a new hard drive, old one is having parking heads problem.
    And i will install win 10 on it.


    By the way my partition tab is:

    Partition 1 Principale 464G 20K
    Partition 2 Réservé 128M 464 G
    Partition 3 Récupération 450M 465G
    partition 4 Système 200M 465G

    1 is windows
    2 MSR not formated
    3 WinRe
    4 Efi

    Off course it's not in the right order, i had to convert mbr to gpt in win 7, and get the EFI and win RE partition later in linux then reinstall and repair.

    in windows 10 i used different commands to recreate the efi and win re partition with windows 10 data, and create A MSR in free disk space (shrink)

    Windows 10 complain in win re that it can't find a valid windows system. (i will create a new topic for this problem later)

    Thank you very much.
      My ComputerSystem Spec

  2. Posts : 38
    Windows 10 familly x64
    Thread Starter
       25 Aug 2015 #2

    I was thinking about a thing.
    Maybe the commands used to show login or create prompt from windows , i presume it's running from system32 or windows folder.

    If i can launch the different pannels with a new account, it does mean windows folder is ok right ?
    I was thinking about something broken in rush (reg key).

    But to find what reg key is for control pannel / add user and login to microsoft account, good luck.

    Now maybe it could be a setting in my user folder, off course i dunno how the control pannel or windows prompt work.

    I used sfc /scannow.
    Dism /online /cleanup-image /RestoreHealth
    It is not showing errors.

    I tryed chkdsk offline inside win re recovery command prompt, no errors.

    Now for partition 2 3 and 4 i do'nt wanna mount them and test chkdsk on them. but it's not what will fix the error i guess.
      My ComputerSystem Spec

  3. Posts : 38
    Windows 10 familly x64
    Thread Starter
       26 Aug 2015 #3

    I had to reinstall because of wrong usage of shrink and move partition, so everything is fixed for me.
    Sorry if i couldn't troubleshoot it more
      My ComputerSystem Spec


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