Weird Freezing After Boot


  1. Posts : 94
    Microsoft Windows 10 Home 64-bit
       #1

    Weird Freezing After Boot


    Hello there,

    I have had an issue that is very odd on my computer recently. Sometimes when I boot up my computer or wake it from sleep sometimes after use for about 5 minutes all internet access will stop and the computer will freeze. I can click around tabs however the whole of the taskbar at the bottom will freeze up. I cannot open Task Manager or any options to get it out of the freeze and the only option is to power off and restart and then it will be ok for this use.

    Sometimes when powering back on there will be a graphical glitch on boot as the screen will flicker purple/blue upwards and create a graphical problem which means I will have to restart again to fix this.

    Sometimes and only recently it will boot in BIOS when restarting however when you click Save and Exit, it will boot normally. I have no idea what's going on and don't really know where to start looking. I'm pretty sure my computer is not crashing as I haven't had a BSOD. I'm not even sure if this is the correct place to post, so apologies if not.

    Let me know if you need anymore information.
    Windows Version: 19043.1052

    Thanks in advance.
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @youngtomlin,

    I have noticed that you have NOT had ANY replies, so I thought that I would try and help.

    As a start, please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.

    IMPORTANT:

    • It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10

    • If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.

    • DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
      If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
      If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    • When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [8] In your post, click the Hashtag icon #.
    [9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.

    NOTE:

    If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.log"
    

    • This will create a SFC_Details.log file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] tags . . .

    [1] Open the SFC_Details.log file in Notepad.
    [2] Press the Ctrl + A keys together.
    [3] Press the Ctrl + C keys together.
    [4] In your post, click the Hashtag icon #.
    [5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.



    I hope this helps.
      My Computer


  3. Posts : 5,330
    Windows 11 Pro 64-bit
       #3

    Install the latest versions of graphic and network card drivers.
      My Computer


  4. Posts : 94
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #4

    Paul Black said:
    Hello
    Hi there. Thanks for responding to my problem!.

    Here are the requested tests. I hope I did them OK.

    Code:
    Microsoft Windows [Version 10.0.19043.1052](c) Microsoft Corporation. All rights reserved.C:\Users\Lewis>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Users\Lewis>Dism /Online /Cleanup-Image /RestoreHealthDeployment Image Servicing and Management toolVersion: 10.0.19041.844Image Version: 10.0.19043.1052[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\Users\Lewis>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Users\Lewis>
    I have also updated my graphic drivers. If there is anything else that you need let me know.

    I haven't had the issue since I have done these tests but will update if it re-occurs.

    Thanks again.
      My Computer


  5. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #5

    Hello @youngtomlin,

    youngtomlin said:
    Code:
    Microsoft Windows [Version 10.0.19043.1052](c) Microsoft Corporation. All rights reserved.C:\Users\Lewis>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Users\Lewis>Dism /Online /Cleanup-Image /RestoreHealthDeployment Image Servicing and Management toolVersion: 10.0.19041.844Image Version: 10.0.19043.1052[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\Users\Lewis>sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\Users\Lewis>

    Well the tests came back clean, which is good.

    youngtomlin said:
    I have also updated my graphic drivers. If there is anything else that you need let me know.

    I haven't had the issue since I have done these tests but will update if it re-occurs.

    Good to see that you have updated your Graphic Drivers.

    See how it performs over the next couple of days.

      My Computer


  6. Posts : 94
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #6

    Hello there

    That seems to have fixed the problem as I haven't had the issue since.

    Thanks for the help and for solving my problem!
      My Computer


  7. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #7

    Hello @youngtomlin,

    youngtomlin said:
    That seems to have fixed the problem as I haven't had the issue since.

    Thanks for the help and for solving my problem!
    You are VERY welcome.
      My Computer


 

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