Failed Boot on Restart of PC (recoverable)

Eagleshadow · 25 Apr 2021

Hello!

I have a Dell XPS2710 running Windows 10 V 2004 Build 19041.928

Normally the PC is either left in standby mode or sleep mode when not in use. Typically the PC is only shut down or rebooted when a power outage occurs or a when an update of Avast requires it to be rebooted.
Several months ago after a scheduled Avast reboot the unit failed to boot to Windows. This has become a regular occurrence whenever a reboot occurs. To recover I do a hard reboot followed by F10, F12 sequence to get into the BIOS. I toggle down to the BOOT Manager entry and press enter.

At this point the computer reboots successfully and all is well until the next reboot. Obviously this is unacceptable and not normal.

Is this a known problem with a known fix? Any suggestions as to a fix?

Thanks;
Bill Garrison

dalchina · 25 Apr 2021

when a power outage occurs

Hi, if this is a regular occurrence, then
a. get a UPS (which should incorporate surge protection)
b. meanwhile shut down and switch off.

You should as a matter of routine check your disk e.g. Hard Disk Sentinel (trial, SSDs too-best report I know) or 2nd best e.g. simply SMART params Crystal Diskinfo free.

Try disabling fast startup.

Run
chkdsk c: /scan
from an admin command or Powershell prompt.

Try running Startup Repair, or - more comprehensive- boot your PC from a Macrium Reflect bootable disk (free prog) and use the Fix Boot utility on that.

See if there's any improvment.

Consider uninstalling Avast and see if there's a change if necessary.