Help!!! Windows Update Install Failed, But Restart Required

  1.    #1

    Help!!! Windows Update Install Failed, But Restart Required

    Last night Windows 10 downloaded an update. It took hours to download, and prepare for the install. In the end, History shows that the update failed to install, but it still wants a Restart. Restarting does not make the message go away. I now always get the Update And Restart/Shutdown options when the power icon is pressed. I ran the trouble shoot which says is found and fixed problems, but I don't see a way to redo the install or end the Restart request.

    Click image for larger version. 

Name:	2017-11-17 09_07_26-Clipboard.png 
Views:	6 
Size:	75.8 KB 
ID:	164352

    Click image for larger version. 

Name:	2017-11-17 09_09_05-2017-11-17 09_07_26-Clipboard.png - Paint.png 
Views:	6 
Size:	30.1 KB 
ID:	164353Click image for larger version. 

Name:	2017-11-17 09_22_19-.png 
Views:	33 
Size:	3.6 KB 
ID:	164354
      My ComputerSystem Spec

  2.    #2

    Hi just so you are aware of what this is- this is the major build upgrade from 1703 to 1709 (Creator's build to Fall creator's build). That's around 4Gb I guess - and is the same underlying process as Windows installation, normally requiring a couple of restarts.

    There are numerous reasons why an upgrade may fail; I don't recall seeing a report of one failing quite like this reported here, but there could well have been. Certainly there are other such reports on the net.

    Try the simple things: deactivate your AV if any; do a clean boot; remove any unnecessary peripherals especially wireless.

    Also please post a screenshot of your partitions using Minitool Partition Wizard, expanding all columns as necessary so text is visible.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Then Browse to your image, select it and upload it. E.g. png, jpg. Thanks.

    For more guidance
    Take Screenshot in Windows 10 General Tips Tutorials
    How to Upload and Post Screenshots and Files at Ten Forums Tutorials

    You may get some more information here:
    A list of some log files:
    The panther logs are often hidden. Configure file explorer so that you can find the hidden files.
    Locate these logs and post share links in the forum:

    How to Upload and Post Screenshots and Files at Ten Forums
      My ComputersSystem Spec

  3.    #3

    Sorry it took me so long to get back to you, but I was continuing my research before taking any action on your suggestions, and I was trying something else (that took a long time).

    Bottom line is that it is fixed.

    This problem was on a Lenovo Mixx 2-1 tablet, so there were no peripherals involved.
    I didn't know about the new Fall update, and I had clicked on Check for Updates, which started the update process. If I'd known I wouldn't have done that, and just waited until it came through with my forcing it.

    So, here's what I did - I went to the Microsoft Update Assistant Web Page, Download Windows 10 and ran the download/install from there. After a few nervous hours of it doing it's thing, the tablet rebooted with 1709 installed up and running, and the Restart messages gone.
      My ComputerSystem Spec

  4.    #4

    Glad to hear it worked out. It would have been tricky to intervene with that. You're also fortunate not to have run into space problems- although that one seems to have more storage than some.
      My ComputersSystem Spec

  5.    #5

    Just noticed a typo. That should have said Lenovo Miix 320. 64GB, so it did have room.

    Thanks, again.
      My ComputerSystem Spec


Related Threads
hello i have hp mini 1104 and ive tried to update to version 1709 windows update says restart is required to finish instillation and ive restarted numeous times ive ran the trouble shooter and it said it neeeded to delete and reinstalll and i ran...
Windows failed to install update in Windows Updates and Activation
Hello everyone , as i say in the ittle today i check my windows history update and show a same update failed to install 5 time , i do manual and installed , but why failed 5 time automatically ?? btw is the new windows update release yesterday...
Windows Update Failed To Install Latest Update in Windows Updates and Activation
Hello everyone I have a problem updating my windows to version 1703 (Currently on 1607). What happened was on my PC there was an update available and decided to update after it restarted I got the screen "working on updates" So I decided to leave it...
In my history of updates it shows that on 7th October the update for AMD Radeon HD 6300M failed to install. Is there anything I can do or just wait to see if it tries again.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:37.
Find Us