Windows 10 suddenly having freezing issues


  1. Posts : 1
    Windows 10
       #1

    Windows 10 suddenly having freezing issues


    Hello everyone. This is my first post.

    I've had my Windows 10 on a PC I built running smoothly for a little over 5 years with no issues. Windows 10 version 2004 (OS Build 19041.804).

    In the last 5 days or so, the screen will freeze and I'll need to do a soft restart (holding down the reset button). It happens with multiple applications running or with none at all. I've removed all but my essential programs and I'm still only having about 30mins - 2 hours of uptime before the system freezes again.

    I'm thinking it is a hardware issue or an OS issue. To test, I'm planning on booting off of a USB stick with ubuntu and letting the PC run for a few hours. If the PC freezes, then I'll start to remove hardware, I suppose. If the ubuntu boot works for as long as I want (e.g. no freezing or locking of the PC), then I'll re-install windows 10.

    Does this sound like a good strategy? I don't have extra componentry, so if it is a hardware issue I'm likely stuck and will need to build another PC, right?

    Thanks for any and all advice!
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @InNoTime,
    Welcome to TenForums.

    InNoTime said:
    In the last 5 days or so, the screen will freeze and I'll need to do a soft restart (holding down the reset button). It happens with multiple applications running or with none at all. I've removed all but my essential programs and I'm still only having about 30mins - 2 hours of uptime before the system freezes again.

    As a start, please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.

    IMPORTANT:

    • It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10

    • If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.

    • DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
      If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
      If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    

    • When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

    • Paste the results into your post using the [CODE] tags . . .

    [8] In your post, click the Hashtag icon #.
    [9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.

    NOTE:

    If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.txt"
    

    • This will create a SFC_Details.txt file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] tags . . .

    [1] Open the SFC_Details.txt file in Notepad.
    [2] Press the Ctrl + A keys together.
    [3] Press the Ctrl + C keys together.
    [4] In your post, click the Hashtag icon #.
    [5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

    • In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

    I hope this helps.
      My Computer


 

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