desktop acting strange

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  1. Posts : 47
    W10
       #1

    desktop acting strange


    It is as if the devil took my working desktop w/ w10, cntl/alt del wont bring up task master. web sites change font size if I try to scroll using mouse wheel. cortina wont input. the list goes on and on. And then if i wait long enough, (10 -20 minutes) things start working. not task master tho.

    I may have changed something in settings or accidently opened the internet instructions window and done something.

    I went thru recovery, no change.

    note i am on my laptop. be gentle, im 83 so i have forgotten a alot.

    pc is hp compaq 6200 pro
    w/10 version is 20h2, os build 19042.685
    legal and current
      My Computer


  2. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @Big John3,

    Big John3 said:
    It is as if the devil took my working desktop w/ w10, cntl/alt del wont bring up task master. web sites change font size if I try to scroll using mouse wheel. cortina wont input. the list goes on and on. And then if i wait long enough, (10 -20 minutes) things start working. not task master tho.

    I may have changed something in settings or accidently opened the internet instructions window and done something.

    I went thru recovery, no change.

    Note: I am on my laptop. Be gentle, I'm 83 so I have forgotten a a lot.

    To start with . . .

    [1] When did this start happening?
    [2] Did anything specific happen around that time?
    [3] Have you made ANY hardware changes/upgrades?
    [4] Have you installed ANY new software?
    [5] Did you install ANY WU's or Driver Updates?
    [6] Have you got a Restore Point that you can use that is prior to this happening?
    [7] Did you install or uninstall anything around that time?

    Additionally, please perform the following . . .

     SFC and RestoreHealth

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight ALL the commands below.
    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    sfc /scannow
    Dism /Online /Cleanup-Image /RestoreHealth
    

    When the above has finished processing . . .

    [6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
    [7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.
    [8] Paste the results into your post using the [CODE] [/ CODE] tags [ see below ].

    • In your post, click the Hashtag icon #.
    • Click INSIDE the [CODE] [/ CODE] tags and Press the Ctrl + V keys together.

    In your post it will look like this . . .

    Code:
    
    <<< Results here >>>
    

    IMPORTANT:

    [1] It is recommended that when running SFC that Fast Startup is turned OFF . . .

    > How to Turn On or Off Fast Startup in Windows 10

    [2] If SFC finds errors that it CAN'T repair, run SFC again [ upto 3 more times, restarting after each ].
    [3] To run DISM, you MUST be connected to the Internet to allow the repair of any Component Store corruption.

    NOTE: The SFC restarts allow any pending actions to be implemented.

     SFC Error Report

    However, if there are STILL SFC ERRORS . . .

    [1] Press the Win + X keys together > Command Prompt (Admin).
    [2] Highlight the command below.
    [3] Press the Ctrl + C keys together.
    [4] Right-click inside the Administrator: Command Prompt Window > Paste.
    [5] Press Enter.

    Code:
    
    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%userprofile%\Desktop\SFC_Details.txt"
    

    • This will create a SFC_Details.txt file on the Desktop.

    EITHER:

    Copy & Paste the results into your post using the [CODE] [/ CODE] tags [ see below ].

    • Open SFC_Details.txt in Notepad.
    • Press the Ctrl + A keys together.
    • Press the Ctrl + C keys together.
    • In your post, click the Hashtag icon #.
    • Click INSIDE the [CODE] [/ CODE] tags and Press the Ctrl + V keys together.

    In your post it will look like this . . .

    Code:
    
    <<< Results Here >>>
    

    OR:

    Upload the SFC_Details.txt file => How to Upload and Post Screenshots and Files at Ten Forums.

    I hope this helps.
      My Computer


  3. Posts : 47
    W10
    Thread Starter
       #3

    I did what you asked but got througly confused. sorry. the sfc and dism ran and fixed errors. (or so it said) to answer your 7 questions ans is no to all. I am going to reboot. wii see if anything changed. be back soon.

    - - - Updated - - -

    back on the laptop. no joy. things are the same.

    should i run sfc again?
      My Computer


  4. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #4

    Hello @Big John3,

    Big John3 said:
    The sfc and dism ran and fixed errors (or so it said).

    Should I run sfc again?
    [2] If SFC finds errors that it CAN'T repair, run SFC again [ upto 3 more times, restarting after each ].

    Yes, you could give it a go!
      My Computer


  5. Posts : 47
    W10
    Thread Starter
       #5

    will do. hint It is as if something is running in background bot since it disables task master I cant find what it is. after 15-20 minutes it clears itself up. may have something to do with tabs. will do sfc several more times.

    - - - Updated - - -

    back on the laptop. odd windows x stopped working. very erratic. system is locked up. cantmgetmto task mgr. maybe if I wait long enough.. wifii on off seems not to matter. hardware issue??
      My Computer


  6. Posts : 582
    Windows 10 Home
       #6
      My Computer


  7. Posts : 4,807
    Windows 11 Pro 64 Bit 22H2
       #7

    cntl/alt del wont bring up task master. web sites change font size if I try to scroll using mouse wheel.
    These are symptoms of a stuck key on the keyboard. Turn the keyboard over and give it a good shake to remove any crumbs or dirt. Blow out the keys with a can of compressed air.
    Try a different USB keyboard, and be sure to plug it into the Back USB port not the front or thru a USB Hub as these ports diminish the power.
    You can bring up the Task Manager by right clicking the Taskbar.
    If all else fails, consider doing a Repair Install.
      My Computer


  8. Posts : 47
    W10
    Thread Starter
       #8

    thanks. i finally got thru to my local computer support guy and he promises to visit later today or tomorrow.

    sorry i was so dumb i couldnt do all i was requested in pauls response. my guy is good and sprinkles magic.

    will let you know what he finds.

    some time back i removed xbox could that be an issue? dont have one, never used one or know what it is.

    sign me old, slow and grateful for the help.
    oldtee
      My Computer


  9. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #9

    Big John3 said:
    Thanks. I finally got thru to my local computer support guy and he promises to visit later today or tomorrow.

    Will let you know what he finds.
    Not a problem @Big John3, let us know the outcome.
      My Computer


  10. Posts : 4,807
    Windows 11 Pro 64 Bit 22H2
       #10

    Welcome to the club of being Old, Slow and Grateful.
    The Xbox app links an XBox gaming console with your PC. It offers a variety of features, such as remote gaming, use game captures, talk with friends, and more. For those who don’t use the app and never will, it’s just another piece of bloatware taking up space on your Windows 10 PC. This feature is embedded in the Windows 10 OS, and it is difficult to remove, so, whatever you uninstalled might have messed something up.
    Your computer guy can probably sort it out. Have him read over this thread to help him diagnose the problem
      My Computer


 

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