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How Can I restore my computer back to factory new condition?
How can I restore my new (used) Dell laptop computer back to factory new condition? It had windows 10 put on it but originally, was windows 7. I tried to get F8 to open up so I can run the restore process - but it stubbornly refuses to do so. In fact, only F2 and I think - F12 - opens up when I press those F keys. Don't worry about my backing up files I wanted saved - I already did that to a flash drive. I read and listened to advice online on how to do the restore process - but no luck, so far. The demonstrator's computers were different from mine.
I ran the recovery process I saw in the Control panel, under the heading, "Backup and Restore (WIndows 7) since I couldn't get to the one that does a factory new one. After it was through, I see only one program listed in programs in the Control panel. Odd. But the blue bar in my PC shows it looks as full as before, if I remember right.
I am not able to get online any better than I had been before the process. I'll appreciate if you can help me figure out how to get that restore back to factory new condition - running.