New
#1
Any Windows initiated shutdown/restart results in failure to POST
I'm don't organize my thoughts well, so please bear with me.
Issue began, I THINK, with a Windows update a few months ago.
Any Windows initiated shutdown/restart results in failure to post with the exception of the shutdown option in the start menu. Restart results in failure to post. Shutdown from CMD prompt results in failure to post. Fast startup is deselected in power options. Keyboard backlight, fans, and other laptop LEDs turn on, but I get no display, no splash screen. If I hold the power button to shut off at that point, it will boot normally. If I hold the power button to shut down from within Windows, it'll boot normally. As said, if I select shutdown in the start menu, it'll shut down and boot normally (I'm wondering if fast startup is truly turned off for this reason, even though the option is off - maybe the shutdown isn't giving me a true shutdown).
I ignored the problem for a couple months, but did a fresh Windows install last night and the issue persists. I don't know for sure that it's not a hardware problem, but it only has a problem on a windows initiated shutdown, so I'm not convinced its not Windows. Laptop is still under warranty so it won't be a problem to send it in other than losing my machine for 6-8 weeks for repair. I'd like to rule out software before I go that route.
Asus ROG Strix Scar II (GL704GV)
Any help would be sincerely appreciated