Computer Wont boot after power outage.

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  1. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #51

    Windows driver verifier will stress drivers.
    Misbehaving drivers should cause BSOD.
    The tool must be turned off.
    The Ten Forums link has commands to turn off or recover from using the tool.
    When back on the desktop:
    a) run V2 and upload results into this thread
    b) post a share link for C:\windows\memory.dmp if the file size is < 1.5 GB

    After fixing a misbehaving driver the tool needs to be restarted to find the next misbehaving driver.

    While using the tool there may be a decrease in computer performance and slow boots.

    Anything can be performed on the computer while using the tool as long as you plan for a crash.

    The 48 hours is the testing time for finding most BSOD.
    The extra 36 hours is for the misbehaving drivers that do not appear as soon a the tool is activated and appear while the computer is in typical use.

    Start with 3 customized tests in the TF link.

    Once there are no BSOD and no performance or boot problems, increase the number of customized tests by 3 - 5 /hour so that there are approximately 19 customized tests as per the Microsoft link.

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983



    For updating drivers:
    https://answers.microsoft.com/en-us/...0-8d22254aa1c1
      My Computer


  2. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #52

    zbook said:
    Once you have uninstalled and reinstalled the Bluetooth driver > recheck device manager
    So i tried uninstall and reinstall and it still has the yellow triangle. I did some searching and found i am not the only one with this issue with this specific BT device.

    https://answers.microsoft.com/en-us/...1-287265af85d6




    I did however find this but I can not for the life of me tell if this is the correct driver??! or if this website is even legit?

    Download Qualcomm Atheros wireless driver 12.0.0.307 for QCA61x4 and Windows 10

    Im aware that it says unofficial but i cant find a windows 10 64 on anything official.

    Computer Wont boot after power outage.-image.png
      My Computers


  3. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #53

    Upload a new V2.
      My Computer


  4. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #54

    DESKTOP-BH5KH2A-(2019-09-21_14-26-48).zip

    - - - Updated - - -

    zbook said:
    b) post a share link for C:\windows\memory.dmp if the file size is < 1.5 GB
    Computer Wont boot after power outage.-image.png

    I do not see this file in the directory you posted.
      My Computers


  5. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #55

    When there are BSOD files created windows or software can overwrite or clean them.
    So immediately after any BSOD upload V2 and the memory dump.
    Earlier in the thread Ccleaner was modified to no longer clean memory dumps.

    Code:
    Qualcomm Atheros QCA61x4A Bluetooth 4.1	USB\VID_0B05&PID_1825\5&C1BD4D0&0&7	43


    All drivers should be installed from the computer or motherboard manufacturer's website.
    If drivers are not displayed then use the component manufacturers websites: Intel, Nvidia, AMD, Killer Networks, Realtek, etc.

    For the Bluetooth driver first test the driver displayed on the Asus website.

    If the driver is problematic then:
    How to Find Drivers for Unknown Devices in the Device Manager
    How to easily find drivers for Unknown Devices in Windows | PCWorld


    Before starting Windows driver verifier make a new restore point:
    Create System Restore Point in Windows 10
      My Computer


  6. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #56

    Maybe i am installing this incorrectly?

    Computer Wont boot after power outage.-image.png

    I have been clicking on the one labeled in blue, but there are other "setup" files near the bottom. Should I be clicking one of them? I just ask because this is where i got the driver that i have had issues with for about a year now, and the reason i have a whole other blutooth device attached because i opted to not even bother with the on board blue tooth.
      My Computers


  7. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #57

    The computer logs displayed:

    Code:
    Event[8554]:
      Log Name: System
      Source: BTHUSB
      Date: 2019-09-21T14:24:24.692
      Event ID: 6
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BH5KH2A
      Description: 
    Only one active Bluetooth adapter is supported at a time.
      My Computer


  8. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #58

    zbook said:
    The computer logs displayed:

    Code:
    Event[8554]:
      Log Name: System
      Source: BTHUSB
      Date: 2019-09-21T14:24:24.692
      Event ID: 6
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BH5KH2A
      Description: 
    Only one active Bluetooth adapter is supported at a time.
    Thats fine if we can fix my on board to work correctly then i wont need the external one, right? So about which one to install?
      My Computers


  9. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #59

    Remove any other Bluetooth hardware.
    Download a new driver from the Asus website.
    Start with the most recent setup.exe file.
      My Computer


  10. Posts : 182
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #60

    zbook said:
    Remove any other Bluetooth hardware.
    Download a new driver from the Asus website.
    Start with the most recent setup.exe file.

    Computer Wont boot after power outage.-image.png

    I did and this is still an issue.
      My Computers


 

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