laptop battery wont charge after latest update

1) Open administrative powershell and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) wmic recoveros set autoreboot = false
6) wmic qfe list
7) get-wmiobject -class win32_quickfixengineering
8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

zbook said:

1) Open administrative powershell and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) wmic recoveros set autoreboot = false
6) wmic qfe list
7) get-wmiobject -class win32_quickfixengineering
8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

i dont feel comfortable doing all that. i'm really bad at all this tech stuff i just thought there was something simple that i could try before monday when tech support comes

- - - Updated - - -

i pulled the plug out of the wall and replugged it and now it started to charge again....but it was at 20%,did this damage my battery? i read somewhere that you never want it to go below 40%

A lithium-ion battery pack have no memory effect, which means that you do not have to completely discharge them before recharging, as with some other battery chemistries. After month of non discharge usage of lithium-ion battery, should be partially discharge, i recommend 25% percent discharge before recharging the battery.

tom33 said:

i pulled the plug out of the wall and replugged it and now it started to charge again....but it was at 20%,did this damage my battery? i read somewhere that you never want it to go below 40%

Good news.

No, it won't have harmed the battery. A full discharge to 0% may, but you got nowhere near that.

its slowly charging

it went back up to 100% and seems to be holding it. thanks to everyone who responded. unplugging the cable from the wall then re plugging it was the thing that fixed it,if someone else has this same issue.

tom33 said:

i dont feel comfortable doing all that. i'm really bad at all this tech stuff i just thought there was something simple that i could try before monday when tech support comes

- - - Updated - - -

i pulled the plug out of the wall and replugged it and now it started to charge again....but it was at 20%,did this damage my battery? i read somewhere that you never want it to go below 40%

I also had a constant problem with charging the battery and actually unplugging the plug and turning it on again worked !! thank you so much for help :)