Quick Access - now not working

tallonius · 19 Jun 2019

Hi,

This stopped allowing me to add locations to the sidebar in File Explorer some time ago (even though I can see them in the Quick access directory) and I tried various fixes since, none of which have worked.

I tried:
- deleting the files in Registry for

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations
%AppData%\Microsoft\Windows\Recent\CustomDestinations

which left me with two files that would not delete - see attached image.

- un-ticking and re-ticking the two settings in
File Manager > View > Options > Change folder and search options

- tried the Windows repair option

None of these worked.

Having got used to working with it, I'm very frustrated to not now be able to use it - is there anything else I can do?

Thanks,
David

Brink · 19 Jun 2019

Hello David,

As a test, see if using option 1 in the tutorial below to reset recent items and frequent places may help.

Reset and Clear Recent Items and Frequent Places in Windows 10

Next, make sure you have recent items and frequent places turned on for Quick Access.

Turn On or Off Recent Items and Frequent Places in Windows 10

tallonius · 23 Jun 2019

Tried that - it cleared my Quick Access folder and I'm able to add some folders back to Quick Access, but none of them show in the sidebar.

Brink · 23 Jun 2019

If you pin them to Quick Access, do they show in the navigation pane afterwards?

Pin or Unpin Quick Access Locations in Windows 10