"Broken" State of Windows 10.

honzikbojovnik said:

Okay another problem, I cant sync my Gmail account to my Mail app? I guess it could be some like DNS problem with joining windows or i dont know.

A clean install using the Media Creation Tool which will be version 1809 should sort this issue out for you. Im guessing that something has got corrupted during the 1809 feature update

it has been corrupted since ver 1803 but i'll try thanks

honzikbojovnik said:

it has been corrupted since ver 1803 but i'll try thanks

It will give you a completely clean slate. Just follow the clean install tutorial on this site and you'll be fine. Its pretty straightforward and easy to do. It will also clean off any unnecessary bloatware that you may have on your PC-that maybe came preinstalled on your PC. If for instance its a Dell, Lenovo etc

So my files will be all gone?

honzikbojovnik said:

So my files will be all gone?

Yeah..If you do a clean install. All your files will be gone. You will have to back up your personal files first to a flash drive as I do..or something similar. The advantage is it installs Windows from scratch. You will be deleting all existing partitions. Then Windows setup will recreate the partitions it requires for you. The earlier post by Spunk basically covers what you have to do. But like I said there is a Clean install tutorial on here that is very easy to follow

im not sure if i really want to do that. i mean like my errors are kinda irrelevant but one day if i get really upset i guess ill try to clean install it. thanks!

I want to believe it’s possible to solve your "Broken" State of Windows 10”

Please update your system specs: System Specs - Fill in at Ten Forums
System Specs - Fill in at Ten Forums | Tutorials
We need to know your computer make/model etc.

Run winver to let us know your Windows 10 version


Create a system image backup onto an external HDD
I use Macrium Reflect free Macrium Software | Macrium Reflect Free
--- Create a folder on the external HDD to save your data & pictures
--- Although the system image backup includes your data & pictures, it’s a good idea to save them yourself also.
--- I do that on my monthly maintenance plan during the week before the 2nd Tuesday of each month.

Check your Windows Update status and then view your update history: are there any failures?
What is your latest Cumulative Update successfully installed entry?


Keep a list of your issues with exact descriptions, error message and/or error codes.
Do not post the list yet. When it’s time we can start addressing them in a logical troubleshooting manner.

I hope your computer is progressing along better now.

Post #6 Jan 12 2019
“I tried new user as suggested my Microsoft Support but it didn't work. Nobody in Microsoft Support could tell me i am running wrong version of Windows I somehow got updated it into 1809 and everything is fine now.”

Your computer specs show Windows 10 Version 1809 (OS Build 17763.404)
--- Version 1809 (OS Build 17763.404) was available on Apr 4 and to me that’s a good sign.
--- You might even be up to (OS Build 17763.437) by now as I am.

Windows 10 - release information | Microsoft Docs


I can’t wait until Update Tuesday May 14 to see what we get.
--- How about you?

MeAndMyComputer said:

can’t wait until Update Tuesday May 14 to see what we get.
--- How about you?

A whole bunch of fresh posts asking "Why didn't I get the upgrade to 1903 because I insist on waiting for it to come through on Windows Update and refuse to do the upgrade manually myself."

I refreshed for a system update check it found an update and this is what it later gave me. Imgur: The magic of the Internet