viewing existing files after Windows 10 upgrade


  1. irsharp23
    Posts : 1
    Windows 10
       New #1

    viewing existing files after Windows 10 upgrade


    I just upgraded our oldest PC(an HP Pavilion dv7) from Windows 7 to Windows 10.

    Now, all I see is a single profile at the Login window. It is an Administrator account.

    I can find previously-existing data files(Microsoft Publisher file, etc) using File Explorer, but it says I cannot open them.

    What do I need to do to access data files which existed when this PC was still Windows 7?

    Thanks in advance.
      My Computer
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  3. Samuria
    Posts : 8,111
    windows 10
       New #2

    Welcome to the forum do you have a Windows old folder did you do an unplaced update?
      My Computer
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  4. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #3

    I understand 1 or more user accounts are missing.

    Missing User Account After Windows 10 Upgrade - Microsoft Community

    Rexator's post here may help.

    I searched for
    "accounts missing after upgrade to windows 10"

    There are plenty of reports of this, it seems.

    Similarly
    After Win 10 upgrade cannot access a local user account - Windows 10 Forums
      My Computers
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  6. bro67
    Posts : 9,790
    Mac OS Catalina
       New #4

    c://windows.old
      My Computer
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