Can't transfer picture files from laptop to phone

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  1. Posts : 38
    Windows 10
       #1

    Can't transfer picture files from laptop to phone


    I am a new user to Windows 10. I have a really old phone that I have used to text photos for years. For some reason when I try to transfer picture files from my new laptop to my phone using a memory card, I get this error message.

    This has never happened with any other version of Windows. Please help.
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-error.jpg  
      My Computer


  2. Posts : 516
    Windows 10 Professional 64bit
       #2

    Where are you trying to copy these images to? The local C drive?

    If you right-click on one of the images and go to its properties to then select security, are you listed as a owner?
      My Computer


  3. Posts : 38
    Windows 10
    Thread Starter
       #3

    From my laptop to the memory card on my phone.
      My Computer


  4. Posts : 38
    Windows 10
    Thread Starter
       #4

    Here's a screenshot. This happens on all pictures stored on my laptop.
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-picturefile.jpg  
      My Computer


  5. Posts : 516
    Windows 10 Professional 64bit
       #5

    Are you Michelle? Could you click on your profile to make sure your account has Full Control?
      My Computer


  6. Posts : 38
    Windows 10
    Thread Starter
       #6

    I am Michelle and it appears I have full control.
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-picturefile2.jpg  
      My Computer


  7. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #7

    Hi,
    Does the memory card have a lock switch on it :)
      My Computers


  8. Posts : 38
    Windows 10
    Thread Starter
       #8

    Not sure how to look that up.

    Here's a screenshot of the properties for the memory card. None of the tabs mention anything about a lock switch.
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-picturefile3.jpg  
      My Computer


  9. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #9

    Hi,
    Doubt it would list a switch
    It would be seen on one of the edges of it though
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-2018_03_18_16_21_231.png  
      My Computers


  10. Posts : 38
    Windows 10
    Thread Starter
       #10

    This is what I have. It doesn't appear to have a locking feature.
    Attached Thumbnails Attached Thumbnails Can't transfer picture files from laptop to phone-sandisk.jpg  
      My Computer


 

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