Windows 10: Can't transfer picture files from laptop to phone

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  1.    17 Mar 2018 #1

    Can't transfer picture files from laptop to phone


    I am a new user to Windows 10. I have a really old phone that I have used to text photos for years. For some reason when I try to transfer picture files from my new laptop to my phone using a memory card, I get this error message.

    This has never happened with any other version of Windows. Please help.
    Attached Thumbnails Attached Thumbnails Error.JPG  
      My ComputerSystem Spec


  2. Posts : 308
    Windows 10 Professional 64bit
       17 Mar 2018 #2

    Where are you trying to copy these images to? The local C drive?

    If you right-click on one of the images and go to its properties to then select security, are you listed as a owner?
      My ComputerSystem Spec

  3.    17 Mar 2018 #3

    From my laptop to the memory card on my phone.
      My ComputerSystem Spec

  4.    17 Mar 2018 #4

    Here's a screenshot. This happens on all pictures stored on my laptop.
    Attached Thumbnails Attached Thumbnails Picturefile.JPG  
      My ComputerSystem Spec


  5. Posts : 308
    Windows 10 Professional 64bit
       4 Weeks Ago #5

    Are you Michelle? Could you click on your profile to make sure your account has Full Control?
      My ComputerSystem Spec

  6.    4 Weeks Ago #6

    I am Michelle and it appears I have full control.
    Attached Thumbnails Attached Thumbnails Picturefile2.JPG  
      My ComputerSystem Spec


  7. Posts : 3,242
    3-Win-7Prox64 2-Win10Prox64
       4 Weeks Ago #7

    Hi,
    Does the memory card have a lock switch on it
      My ComputersSystem Spec

  •    4 Weeks Ago #8

    Not sure how to look that up.

    Here's a screenshot of the properties for the memory card. None of the tabs mention anything about a lock switch.
    Attached Thumbnails Attached Thumbnails Picturefile3.JPG  
      My ComputerSystem Spec


  • Posts : 3,242
    3-Win-7Prox64 2-Win10Prox64
       4 Weeks Ago #9

    Hi,
    Doubt it would list a switch
    It would be seen on one of the edges of it though
    Attached Thumbnails Attached Thumbnails 2018_03_18_16_21_231.png  
      My ComputersSystem Spec

  •    4 Weeks Ago #10

    This is what I have. It doesn't appear to have a locking feature.
    Attached Thumbnails Attached Thumbnails sandisk.JPG  
      My ComputerSystem Spec


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