New
#1
Laptop doesn't shut down properly
Over the past week, I realized whenever I would turn my laptop on, it would state that it was charging, which was weird since it stayed plugged in to an outlet all of the time. I tried to find what was causing this and it turns out, my laptop does not shut down properly. After shutting down via the OS, my laptop's screen would turn black but I could still feel heat being blown out of the exhaust. I searched the web for solutions and already did what was suggested: disabling Fast Startup in Power Options in the Control Panel. I have also reset the BIOS to its default settings. The problem still persists. Please help!