How do I disable this HP pop-up

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  1. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    1) Run this version of the log collector and post a zip into this thread:
    BSOD - Posting Instructions - Windows 10 Forums

    2) In the left lower corner search type: msconfig
    3) click services tab > in the left lower corner check the box to hide all Microsoft services > click on the column heading: manufacturer so that the column sorts
    4) Post an image into the thread for the HP rows

    5) Open control panel > add and remove programs > scroll to HP > post an image into the thread

    6) click control + alt + delete (simultaneously) > open task manager > click on the startup tab > post images into the thread
      My Computer


  2. Posts : 317
    Windows 10 Home 22H2
       #12

    MikeMecanic said:
    Another option, is the removal of all HP apps. Revo Uninstaller Pro is best to do so. Their apps will be shown on the main page.

    Click advanced and delete them. Answer no to any HP pop ups and let Revo do the work.
    That is a good solution, but better one, which I follow is:
    For what to install a program which will uninstall other programs if one can just do clean install without all above...

      My Computer


  3. Posts : 1,345
    Windows 10 Pro 64-bit
       #13

    The OP isn't complaining about bloatware, we don't know if it's brand new computer.
    --- The issue is how to disable that message.
    --- That message is information and I doubt a brand new computer HP or otherwise would be sold with the issue that message states.
    --- If the computer is brand new the OP could complain to HP and have the issue resolved since it's hardware related.
    --- Naturally I don't know for sure, the computer might not have the original higher capacity Smart AC Adapter.

    thenbt please try HP's Support Assistant as posted in post #4.
    --- I'm speculating now but maybe there's a setting in BIOS to disable that message similar to when a chassis has been opened and a message shows up at startup about it.
      My Computer


  4. Posts : 4,201
    Windows 10 Pro x64 Latest RP
       #14

    Full precise instructions for removing the app generating the pop-up is available from Microsoft ... see below -- This is from Bleeping Computer ...

    Connect a higher capacity ac adapter for full performance - Internal Hardware

    The system is supplied with an underpowered adaptor to keep costs down, if you simply ignore the warning the system will run on a reduced power mode, which may result in tasks taking longer to complete, the same should happen if you decide to remove the application but I would advise that you simply click on the OK button each time you start the system.

    If you wish to run your system at it's highest capable performance you will need to replace the power supply with a higher rated one - for this you would need to contact either HP or an official agent
    Last edited by Barman58; 07 Feb 2018 at 16:12.
      My Computers


  5. Posts : 1,079
    10 + Linux
       #15

    HP implementation in Windows Architecture


    thenbt said:
    Hello All

    I recently bought a HP Pavilion laptop and every time I log in I get the attached pop up, is there a way to disable the message so it doesn't come up again?

    Yes, there are many ways. First, see in Task Manager when the pop-up is open. That will guide you with the location (find target).

    At the same place under startup, disable HP stuff. In HP parameters you will find something to disable. But you're not over with HP messages, they have many in stock.

    Knowing the name, the location can be found in Resource Monitor or can be killed inside Windows registry.

    Run HP support app and see what's in it for your new lappy. Unless of a big correction or a BIOS update, you'll never need it.

    This assistant app can be reinstalled at any time during the life of the computer.
    Last edited by MikeMecanic; 07 Feb 2018 at 23:03.
      My Computer


  6. Posts : 1,345
    Windows 10 Pro 64-bit
       #16

    Barman58 said:
    Full precise instructions for removing the app generating the pop-up is available from Microsoft ... see below -- This is from Bleeping Computer ...
    Connect a higher capacity ac adapter for full performance - Internal Hardware
    The system is supplied with an underpowered adaptor to keep costs down, if you simply ignore the warning the system will run on a reduced power mode, which may result in tasks taking longer to complete, the same should happen if you decide to remove the application but I would advise that you simply click on the OK button each time you start the system.
    If you wish to run your system at it's highest capable performance you will need to replace the power supply with a higher rated one - for this you would need to contact either HP or an official agent
    Wow, thanks a lot for that info.
      My Computer


 

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