New
#11
1) Run this version of the log collector and post a zip into this thread:
BSOD - Posting Instructions - Windows 10 Forums
2) In the left lower corner search type: msconfig
3) click services tab > in the left lower corner check the box to hide all Microsoft services > click on the column heading: manufacturer so that the column sorts
4) Post an image into the thread for the HP rows
5) Open control panel > add and remove programs > scroll to HP > post an image into the thread
6) click control + alt + delete (simultaneously) > open task manager > click on the startup tab > post images into the thread