New
#1
Candy Crush Saga and Candy Crush Soda Saga black screen upon launching
Hi, the game worked out fine for more than 3 months, when all of a sudden I woke up to find out that both of the game had stopped working like they should be. I did install both of the game from Windows Store. When I launch the game, it's just pure blank of black screen. I waited long enough for it to hopefully work, then it just closes itself.
I tried reinstalling it, but to no luck. I've used "wsreset.exe" and Microsoft troubleshooter for Windows Store but unfortunately the problem still persist. Here's a screen of what I'm experiencing at the moment. https://i.imgur.com/Vkr0OK5.png
(ps. even if I run the game one at a time without the other, it's still black)
Any help would be hugely appreciated. Currently running a Windows 10 (14393.953)