Computer crashes when gaming

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  1. Posts : 432
    W10X64 21H1
       #21

    yehonatans said:
    1 sucking air in, one pushing it out, one for the CPU and two built in on the GPU
    Just recentley I installed my new CPU & GPU upgrade & for the first week I was using MSI Afterburners on screen display to watch my temps & how to set my fan curve to avoid the jet plane sound from the the GPU. (I would not normally say use a program, but this one is a good bit of software to use just to monitor temps & CPU GPU usage while in game)

    Perhaps using a program like that with OSD could help diagnose what temps you have just before a crash happens ?

    This will help figure if its heat or hardware issue.

    Also when your PC crashes use the back of your hand to see how hot the air is coming out of your PSU as I had over heating when using my 500w so I swapped it back to my 1,000W PSU after my CPU / GPU upgrade.
      My Computer


  2. Posts : 1,244
    Windows 10 Pro x64 21H2 (Build: 19044.1415)
       #22

    Please go to BIOS and report current memory voltage and frequency setup in detail.

    You can also take a screenshot onto a USB for most hardware, take all that are relevant if possible.
      My Computer


  3. Posts : 28
    Windows 10 Home
    Thread Starter
       #23

    Computer crashes when gaming-img-20200705-wa0036.jpgComputer crashes when gaming-img-20200705-wa0037.jpg

    Anything else?

    - - - Updated - - -

    RoadBlaster said:
    Just recentley I installed my new CPU & GPU upgrade & for the first week I was using MSI Afterburners on screen display to watch my temps & how to set my fan curve to avoid the jet plane sound from the the GPU. (I would not normally say use a program, but this one is a good bit of software to use just to monitor temps & CPU GPU usage while in game)
    How is it different from radeons built-in software? Using it (I have two screens so I can see what the temps are at all times.) It crashed at no more than 55c.

    RoadBlaster said:
    Also when your PC crashes use the back of your hand to see how hot the air is coming out of your PSU as I had over heating when using my 500w so I swapped it back to my 1,000W PSU after my CPU / GPU upgrade.
    I'll try this, I already know my PSU is from a garbagety company, but I didn't think it might be the PSU that is overheating.
      My Computer


  4. Posts : 432
    W10X64 21H1
       #24

    yehonatans said:
    - - - Updated - - -

    How is it different from radeons built-in software? Using it (I have two screens so I can see what the temps are at all times.) It crashed at no more than 55c.

    I'll try this, I already know my PSU is from a garbagety company, but I didn't think it might be the PSU that is overheating.
    It is different because you can display all the GPU & CPU process usage / percentanges & Ram usage / size on screen with alot of other things to see what is happening - so Radeon is ok but not as many "on screen information" bits to take data from.

    One other question is what hard drives you using SSD & HDD or just HDD & were is the O.S installed if using 2 drives ?
      My Computer


  5. Posts : 28
    Windows 10 Home
    Thread Starter
       #25

    1 128 gb SSS containing the OS
    1 500 gb HDD
    1 1TB HDD
      My Computer


  6. Posts : 432
    W10X64 21H1
       #26

    yehonatans said:
    1 128 gb SSS containing the OS
    1 500 gb HDD
    1 1TB HDD
    Looking at your PC picture your ram sticks look like they are both in 1 channel & not set to dual channel, can you look at your manual for your motherboard either the .pdf of paper one if you have it to see were to put your 2 sticks of ram as normally that would be second one from left & far right slot
      My Computer


  7. Posts : 28
    Windows 10 Home
    Thread Starter
       #27

    RoadBlaster said:
    Looking at your PC picture your ram sticks look like they are both in 1 channel & not set to dual channel, can you look at your manual for your motherboard either the .pdf of paper one if you have it to see were to put your 2 sticks of ram as normally that would be second one from left & far right slot
    I only have 1 ram stick, should I move it to the far left?

    - - - Updated - - -

    Using MSI I can say with complete certainty that when it crashed I had not had a GPU or CPU temp over 55c.
    Maybe it is the PSU overheating but it didn't feel especially hot to the touch and a laser thermometer showed it at around 40c (granted I wouldn't trust it...)
      My Computer


  8. Posts : 432
    W10X64 21H1
       #28

    yehonatans said:
    I only have 1 ram stick, should I move it to the far left?

    - - - Updated - - -

    Using MSI I can say with complete certainty that when it crashed I had not had a GPU or CPU temp over 55c.
    Maybe it is the GPU overheating but it didn't feel especially hot to the touch and a laser thermometer showed it at around 40c (granted I wouldn't trust it...)
    what motherboard have you got please in fact can you list it all for us all ?

    I have a laser thermometer & would trust it more than a computer temp sensor for acuracy.
      My Computer


  9. Posts : 28
    Windows 10 Home
    Thread Starter
       #29

    RoadBlaster said:
    what motherboard have you got please in fact can you list it all for us all ?

    I have a laser thermometer & would trust it more than a computer temp sensor for acuracy.
    OS: Windows 10 Home
    CPU: Ryzen 5 2600
    Motherboard: B450 Aorus M
    Memory: 16 GB DDR4
    Graphics Card: Radeon RX 580
    PSU: Zumax 550W
      My Computer


  10. Posts : 432
    W10X64 21H1
       #30

    yehonatans said:
    OS: Windows 10 Home
    CPU: Ryzen 5 2600
    Motherboard: B450 Aorus M
    Memory: 16 GB DDR4
    Graphics Card: Radeon RX 580
    PSU: Zumax 550W
    All I got is this from the manual:

    Computer crashes when gaming-ram.jpg

    Does not state which slot to use for 1 stick so maybee just try in each slot to see if still crashes but can not say for certain ?
      My Computer


 

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