Bluetooth issues


  1. bh1217
    Posts : 2
    windows 10
       New #1

    Bluetooth issues


    So I purchased an HP Elitebook 2760p recently. It had previously been upgraded to windows 10. I have attempted to use the bluetooth and it doesn't want to work. I am under the impression that this computer has bluetooth based on other threads and forums, but I don't even have the option to turn bluetooth on or off. I have also searched for a bluetooth adapter in device manager but I can't seem to find it in there. Is it simply a software issue or what? I am not very good with computers so I want to apologize in advance if some of the stuff I said/may say sound really dumb.
      My Computer
    Quote Quote

  3. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #2

    Hi, bn1217,

    How recent want this purchase? Because that particular notebook has been around since 2011 - HP EliteBook 2760p Review. Anyway according to the spec's listed there it does have Bluetooth, but it's 2.1, where today's spec is 4.1.

    That said, that's a really old laptop and you might see if there are Bluetooth drivers for that thing. You might also check your Bluetooth settings under Settings, Devices, Bluetooth, and make sure Bluetooth is turned on...
    Attached Thumbnails Attached Thumbnails Bluetooth issues-bt-settings.png  
      My Computers
    Quote Quote

  4. bh1217
    Posts : 2
    windows 10
    Thread Starter
       New #3

    Thank you for the reply sygnus21. I actually have a large gaming laptop but I needed something smaller and lighter to carry to college so I bought this really cheap. I purchased it back in may of this year. In the options there is no option to turn bluetooth on or off. Where would I find bluetooth drivers for it? I have looked and can't seem to find anything, but then again I am not really sure what to look for either.
      My Computer
    Quote Quote

  6. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #4

    bh1217 said:
    In the options there is no option to turn bluetooth on or off. Where would I find bluetooth drivers for it? I have looked and can't seem to find anything, but then again I am not really sure what to look for either.
    If you don't have the option to turn Bluetooth on or off, that means it isn't being seen or recognized. This could mean the unit is faulty, or there are no drivers for it.

    Anyway I would suggest you look to HP to find Windows 10 drivers for it. If you can't or none exist, I might suggest you purchase a Bluetooth adapter if you need Bluetooth. One of these should work... Bluetooth USB Adapters, Bluetooth Dongles - Newegg.com

    Let us know.
      My Computers
    Quote Quote

  7. Berton
    Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #5

    Since this Amazon page does not list Bluetooth in the specs. [usually with the WiFi] I'd also go with one of the USB dongles. I keep a couple on hand 'just in case'.
    Amazon.com : HP EliteBook 2760p 12-Inch LED Tablet PC - Core i5, i5-2520M, 2.5GHz : Tablet Computers : Computers Accessories
      My Computers
    Quote Quote

  8. theveterans
    Posts : 273
    Windows 10 Pro 1709 x64
       New #6

    If your laptop supports USB over mini-Pcie connection, you can swap your wireless NIC to a model with Bluetooth then you get Bluetooth ability
      My Computer
    Quote Quote

  9. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #7

    Berton said:
    Since this Amazon page does not list Bluetooth in the specs. [usually with the WiFi] I'd also go with one of the USB dongles. I keep a couple on hand 'just in case'.
    Amazon.com : HP EliteBook 2760p 12-Inch LED Tablet PC - Core i5, i5-2520M, 2.5GHz : Tablet Computers : Computers Accessories
    My initial reply to the OP I linked to a review with specs showing the notebook supporting Bluetooth 2.1...

    sygnus21 said:
    ... - HP EliteBook 2760p Review. Anyway according to the spec's listed there it does have Bluetooth, but it's 2.1, where today's spec is 4.1.
    Also if you click the more product details link on your linked page and scroll up, you'll see this...

    Bluetooth issues-hp-elite-2760p.png

    Which also lists Bluetooth.
      My Computers
    Quote Quote

 

  Related Discussions
Serious bluetooth issues
in Drivers and Hardware

I have some problems with my bluetooth equipment. I have had some of these problems for years. I have tried this, this and this usb adapter. I have tried these, these and these pair of headphones. I have tried this, this and this keyboard. It seems...
I have a dell laptop E7470. 1. Bluetooth devices are connecting to "connected voice" options, sound does not come over the bluetooth headphones automatically, after doing a bit of research having to go into troubleshooting and apply fixes for...
Hi, I'm using a Bluetooth 4.0 dongle plugged into a separately powered USB 3.0 hub, which is connected to the PC with a USB 3.0 cable into a USB 3.0 port (i.e. USB 3.0 the whole way to the PC). I'm getting terrible range though. My Xbox One...
This keyboard is pretty notorious for connection issues, but here's what happened. I have an Anker 10 port USB 3.0 hub which I use for all my USB devices except my removable HDD. Sometimes it seems to confuse information and I get repeating keys...
So I have an Xbox One Bluetooth controller, with a Bluetooth 4.0 adapter, made by some Chinese company, I think. The issue is that occasionally my controller doesn't respond for a second or so, and that in of itself has created lag spikes in some...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 10:16.
Find Us




Windows 10 Forums