The Windows 10 DVD player quits


  1. mobile1
    Posts : 123
    Windows 10
       New #1

    The Windows 10 DVD player quits


    The Windows 10 DVD player shuts down shortly after starting.

    How can I fix this?
      My Computer
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  3. Caledon Ken
    Posts : 30,198
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi mobile1

    See what build you have. If 14393.953 apply KB4015438 or the one I mention below.

    KB4013429 (build 14393.953) seems to have broken some DVD players.

    https://support.microsoft.com/en-us/...update-history

    Looks like there is yet another one after that dated March 22, KB4016635. Can't keep up. Three in two weeks.

    Cumulative Update KB4016635 for Windows 10 v1607 Build 14393.970


    Ken
      My Computer
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  4. mobile1
    Posts : 123
    Windows 10
    Thread Starter
       New #3

    How can I tell what build I have?


    How can I tell what build I have?
      My Computer
    Quote Quote

  6. Caledon Ken
    Posts : 30,198
    Windows 11 Pro x64 Version 23H2
       New #4

    Click Start, Settings, Systems, About (bottom of left hand column.)
      My Computer
    Quote Quote

 

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