The Windows 10 DVD player quits


  1. Posts : 123
    Windows 10
       #1

    The Windows 10 DVD player quits


    The Windows 10 DVD player shuts down shortly after starting.

    How can I fix this?
      My Computer


  2. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #2

    Hi mobile1

    See what build you have. If 14393.953 apply KB4015438 or the one I mention below.

    KB4013429 (build 14393.953) seems to have broken some DVD players.

    https://support.microsoft.com/en-us/...update-history

    Looks like there is yet another one after that dated March 22, KB4016635. Can't keep up. Three in two weeks.

    Cumulative Update KB4016635 for Windows 10 v1607 Build 14393.970


    Ken
      My Computer


  3. Posts : 123
    Windows 10
    Thread Starter
       #3

    How can I tell what build I have?


    How can I tell what build I have?
      My Computer


  4. Posts : 27,673
    Windows 10 Pro x64 Version 21H1
       #4

    Click Start, Settings, Systems, About (bottom of left hand column.)
      My Computer


 

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