Windows 10: The Windows 10 DVD player quits

  1.    25 Mar 2017 #1

    The Windows 10 DVD player quits


    The Windows 10 DVD player shuts down shortly after starting.

    How can I fix this?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,772
    Windows 10 Pro x64 Build 1803
       25 Mar 2017 #2

    Hi mobile1

    See what build you have. If 14393.953 apply KB4015438 or the one I mention below.

    KB4013429 (build 14393.953) seems to have broken some DVD players.

    https://support.microsoft.com/en-us/...update-history

    Looks like there is yet another one after that dated March 22, KB4016635. Can't keep up. Three in two weeks.

    Cumulative Update KB4016635 for Windows 10 v1607 Build 14393.970


    Ken
      My ComputerSystem Spec

  3.    25 Mar 2017 #3

    How can I tell what build I have?


    How can I tell what build I have?
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 9,772
    Windows 10 Pro x64 Build 1803
       25 Mar 2017 #4

    Click Start, Settings, Systems, About (bottom of left hand column.)
      My ComputerSystem Spec


 

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