1.    25 Mar 2017 #1
    Join Date : Sep 2015
    Posts : 111
    Windows 10

    The Windows 10 DVD player quits


    The Windows 10 DVD player shuts down shortly after starting.

    How can I fix this?
      My ComputerSystem Spec
  2.    25 Mar 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi mobile1

    See what build you have. If 14393.953 apply KB4015438 or the one I mention below.

    KB4013429 (build 14393.953) seems to have broken some DVD players.

    https://support.microsoft.com/en-us/...update-history

    Looks like there is yet another one after that dated March 22, KB4016635. Can't keep up. Three in two weeks.

    Cumulative Update KB4016635 for Windows 10 v1607 Build 14393.970


    Ken
      My ComputerSystem Spec
  3.    25 Mar 2017 #3
    Join Date : Sep 2015
    Posts : 111
    Windows 10
    Thread Starter

    How can I tell what build I have?


    How can I tell what build I have?
      My ComputerSystem Spec
  4.    25 Mar 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Click Start, Settings, Systems, About (bottom of left hand column.)
      My ComputerSystem Spec

 


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