Fingerprint Reader ?

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  1. Posts : 35
    Windows 10
       #1

    Fingerprint Reader ?


    Hi,

    I have a Lenovo X1 Carbon (2012 version) with a fingerprint reader. When I want to install the lenovo driver I have a message that said the Windows Biometric Framework need to be activate. I go into gpedit.msc and active the service, reboot the computer but still the error...

    I check in the bios, no error..

    Thanks in advance
      My Computer


  2. Posts : 46
    64-bit 10240 10 Pro
       #2

    Try looking at services and make sure that service is running. I would thing it should be set to automatic start.
      My Computer


  3. Posts : 35
    Windows 10
    Thread Starter
       #3

    Gary said:
    Try looking at services and make sure that service is running. I would thing it should be set to automatic start.
    The service is running, but still impossible to configure fingerprint...
      My Computer


  4. Posts : 46
    64-bit 10240 10 Pro
       #4

    If it is a USB device try unplugging it and then plug it back in.
      My Computer


  5. Posts : 35
    Windows 10
    Thread Starter
       #5

    Gary said:
    If it is a USB device try unplugging it and then plug it back in.
    Oh no, it's an internal one
      My Computer


  6. Posts : 46
    64-bit 10240 10 Pro
       #6

    OK Sorry but that is all I can do. I have never used a Fingerprint Reader. Have you tried the manufacturer's website for an update?
      My Computer



  7. Posts : 35
    Windows 10
    Thread Starter
       #7

    Gary said:
    OK Sorry but that is all I can do. I have never used a Fingerprint Reader. Have you tried the manufacturer's website for an update?
    I launch Windows Update, i'll see if it's solved something..
      My Computer

  8. z3r010's Avatar
    Posts : 9,207
    Windows 10 Workstation x64
       #8

    It must be a driver issue as my fingerprint reader works fine.
      My Computers


  9. Posts : 35
    Windows 10
    Thread Starter
       #9

    It's weird because in the device manager I can see the fingerprint, and there is a driver for it. But in settings, I can't configure fingerprint
      My Computer


  10. Posts : 35
    Windows 10
    Thread Starter
       #10

    It was a driver issue, now it's work :)
      My Computer


 

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