1.    27 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro 64bit

    2nd Internal HDD Disappears after Restart


    I am Having an Issue, I have a 120 GB SSD as my Primary Drive and a 2 TB secondary HDD, Everything works fine if I Turn the machine on, but if I restart the machine my 2nd HDD (the 2TB one) disappears from Windows. I have to Shut Down ans power back up to get it back.
    Dell Optiplex 7010 Motherboard with a Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller

    The Drives are

    TS120GSS D220SP (120GB SSD)

    Hitachi_HUA722020ALA330_J (2TB HDD) (This is the Drive thet is not seen after Restarting)

    Controller is set to AHCI
    I am Running Windows 10 64bit Pro on a UEFI Boot.
    Yes the device is seen in the BIOS after a restart.
    I have Tried with Secure Boot Enabled and disables, and Legacy Boot Enabled and Disabled.
    I have tried Swapping the SATA Port of the DVD Drive and the HDD, and still the same Issue, No HDD (but in both cases it does see the DVD drive) so I don't think its a hardware issue.
      My ComputerSystem Spec
  2.    28 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    You could try disabling fast start-up. Not really useful as you have a SSD.
    Click image for larger version. 

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      My ComputerSystem Spec
  3.    28 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro 64bit
    Thread Starter

    Tried disabling fast boot. No success, have also tried uninstalling the drivers for the drive and restarting. Still no sucess.
      My ComputerSystem Spec
  4.    28 Feb 2017 #4
    Join Date : Feb 2017
    Posts : 3
    Windows 10 Pro 64bit
    Thread Starter

    found a Solution, I uninstalled and deleted the Controller Drivers, and rebooted into Safe Mode and let Windows re install the default Controller Drivers. It seems to have fixed the issue.

    Thank Your for The Help.
      My ComputerSystem Spec
  5.    28 Feb 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,030
    Win 10 Pro (1703)

    Good- a bit unusual...

    Hmm, I think you're saying either you had installed particular drivers manually, and now they are as supplied by the OS, or that Windows had presumably updated them and that led to the problem.

    Anyway, point is if you don't want that driver updated, you need to protect it e.g.
    Driver Updates in Windows Update - Enable or Disable in Windows 10
      My ComputerSystem Spec

 


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