Wireless mouse isn't working properly with new, first ever build?


  1. concord72
    Posts : 14
    Windows 10 Pro
       New #1

    Wireless mouse isn't working properly with new, first ever build?


    I have a Logitech Performance MX, which I have used with my laptop for the past few months (on both Windows 8 and 10). Last night I built my first ever PC, with a fresh install of Win 10 and the MX has been extremely laggy with it for some reason. My laptop had bluetooth and wifi but my PC doesn't, could this be the reason? The only drivers I installed were LAN, VGA, and INF from my mobo's driver page (ASRock > B250M Pro4).
    I also have the Logitech SetPoint software installed.

    My build: Core i5-7500 3.4GHz Quad-Core, 200R ATX Mid Tower - 550 build - concord72's Saved Part List - PCPartPicker
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  3. EdTittel
    Posts : 4,224
    Windows 10
       New #2

    Do you have a second mouse (non-Logitech) you can use? If so, you can try it and see if it's any better. But the main thing is you can use it when you uninstall the mouse driver for the Logitech in Device Manager (and tell it to delete the driver files, too). Then reboot, and before Windows 10 gets going unplug the other mouse and plug the Logitech in. It should download fresh drivers when it finishes booting up. That may help things, if you're lucky. If that doesn't work post again here and we'll think of something else.
    Thanks!
    --Ed--
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  4. bobkn
    Posts : 4,453
    Win 11 Pro 22000.708
       New #3

    The mouse uses a USB receiver.*WiFi and Bluetooth should be irrelevant. (That assumes that you have no 2.4 GHz WiFi or Bluetooth sources near the receiver. All three operate at 2.4 GHz. Interference shouldn't happen, but I have seen it, I believe.)

    I believe that you don't need the Setpoint drivers for the basic*functions of the mouse.

    What USB port do you have the receiver plugged into? If it's one of the fronts, try one of the ones in the rear (I/O panel). I have had trouble with some of the front USB ports on my system; I'm not sure that they use the Intel controller.

    Good luck.
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  6. Steve C
    Posts : 7,905
    Windows 11 Pro 64 bit
       New #4

    Have you checked the battery voltage is OK?
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