Wireless mouse isn't working properly with new, first ever build?

  1.    04 Feb 2017 #1

    Wireless mouse isn't working properly with new, first ever build?

    I have a Logitech Performance MX, which I have used with my laptop for the past few months (on both Windows 8 and 10). Last night I built my first ever PC, with a fresh install of Win 10 and the MX has been extremely laggy with it for some reason. My laptop had bluetooth and wifi but my PC doesn't, could this be the reason? The only drivers I installed were LAN, VGA, and INF from my mobo's driver page (ASRock > B250M Pro4).
    I also have the Logitech SetPoint software installed.

    My build: Core i5-7500 3.4GHz Quad-Core, 200R ATX Mid Tower - 550 build - concord72's Saved Part List - PCPartPicker
      My ComputerSystem Spec

  2.    04 Feb 2017 #2

    Do you have a second mouse (non-Logitech) you can use? If so, you can try it and see if it's any better. But the main thing is you can use it when you uninstall the mouse driver for the Logitech in Device Manager (and tell it to delete the driver files, too). Then reboot, and before Windows 10 gets going unplug the other mouse and plug the Logitech in. It should download fresh drivers when it finishes booting up. That may help things, if you're lucky. If that doesn't work post again here and we'll think of something else.
      My ComputersSystem Spec

  3. bobkn's Avatar
    Posts : 1,936
    Win 10 X64 Pro 1809 17763.55
       04 Feb 2017 #3

    The mouse uses a USB receiver.*WiFi and Bluetooth should be irrelevant. (That assumes that you have no 2.4 GHz WiFi or Bluetooth sources near the receiver. All three operate at 2.4 GHz. Interference shouldn't happen, but I have seen it, I believe.)

    I believe that you don't need the Setpoint drivers for the basic*functions of the mouse.

    What USB port do you have the receiver plugged into? If it's one of the fronts, try one of the ones in the rear (I/O panel). I have had trouble with some of the front USB ports on my system; I'm not sure that they use the Intel controller.

    Good luck.
      My ComputersSystem Spec

  4.    05 Feb 2017 #4

    Have you checked the battery voltage is OK?
      My ComputersSystem Spec


Related Threads
Hello, I've finally come here because I've became clueless in the matter: (TL;DR and info below) In order for everyone to understand; here goes: It all started with a random wireless problem on Windows 10 (AU) after a restart, before that there...
optical mouse also wireless one in Drivers and Hardware
am using a laptop that is running windows ten both mice were working ok even though the lappy is ten years old and came with windows 7 received the free 10 when offered and no troubles until Friday when I lost a file and attempted a system restore...
Since the installation yesterday of 10130 the audio has stopped working. Have tried installing new drivers, deactivating and reactivating but nothing seems to fix it. The system claims that everything is working properly but it sure does not. When I...
I've had a Logitech M510 mouse for about a month and time is running out on a return. My problem is jerky and intermittent movement problems. These may have a workaround my using a USB extension cable since moving the receiver away from USB 3.0...
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:15.
Find Us