1.    05 Nov 2016 #1
    Join Date : Nov 2016
    UK
    Posts : 3
    Windows 10

    Com ports not recognised.


    I recently started getting problems on my PC (Quad core 8300) not recognising ports with an error 5. Having reinstalled everything USB wise (drivers for usb, 3d printer, hubs etc) I now have a weird solution.

    If I attach my Delta 3d printer it identifies it as com3 and says it is in use and will not connect to any of my printing software etc.

    If I plug in my laser cutter as well (it identifies this as com4) the 3d printer will connect, but not the cutter.

    I don't want to have to keep my laser cutter connected as it is 1mx0.5m! Also it won't connect what ever I do.

    Anyone got any clues as to what is happening?
      My ComputerSystem Spec
  2.    05 Nov 2016 #2
    Join Date : Aug 2015
    Wales
    Posts : 170
    Win 10 Pro 64Bit

    Hi

    Are you saying that under settings>Devices the two devices are not showing or that they won't work? I would try two things:

    - Download Driver Max (Free) DriverMax and run;
    - Turn your firewall off and test again.

    Regards
    UKMedia
      My ComputerSystem Spec
  3.    05 Nov 2016 #3
    Join Date : Aug 2015
    Wales
    Posts : 170
    Win 10 Pro 64Bit

    ....Also, try running control panel>troubleshooting>hardware and sound>hardware and devices. And control panel>troubleshooting>hardware and sound>printer.

    Regards
    UKMedia
      My ComputerSystem Spec
  4.    05 Nov 2016 #4
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Check for conflict with irq or memory
      My ComputerSystem Spec
  5.    05 Nov 2016 #5
    Join Date : Nov 2016
    UK
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by UKMedia View Post
    Hi

    Are you saying that under settings>Devices the two devices are not showing or that they won't work? I would try two things:

    - Download Driver Max (Free) DriverMax and run;
    - Turn your firewall off and test again.

    Regards
    UKMedia
    Both items appear in Device Manager with no yellow icons, but are unable to connect in the software. Tried changing com port but all are already 'used'.
      My ComputerSystem Spec
  6.    05 Nov 2016 #6
    Join Date : Aug 2015
    Wales
    Posts : 170
    Win 10 Pro 64Bit

    Have you tried the trouble shooters?
      My ComputerSystem Spec
  7.    05 Nov 2016 #7
    Join Date : Nov 2016
    UK
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by UKMedia View Post
    Have you tried the trouble shooters?
    Tried them all. All report no problems as does Device Manager, just does not connect without plugging in second device. Both devices are Arduino mega and Uno.
      My ComputerSystem Spec
  8.    05 Nov 2016 #8
    Join Date : Aug 2015
    Wales
    Posts : 170
    Win 10 Pro 64Bit

    Is there updated software for the two devices?

    Have a look at Settings>devices (Not device mgr). If you select the device and choose Manage, does that look okay?

    Next thing is to Choose remove from Settings>devices and then add again.
      My ComputerSystem Spec

 


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