No success installing a driver

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  1. bro67's Avatar
    Posts : 5,563
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       08 Sep 2016 #11

    You do not have any choice if it is not installing in Windows 10. There is a lot of hardware and software that does not work with Windows 10.
      My ComputerSystem Spec

  2.    08 Sep 2016 #12

    I did turn off some processes early on that I didn't think were necessary..... it's possible I disabled something that could be useful to this install.
    First, Enable any services or Processes you disabled. Next, run the installer in Compatibility Mode, as previously explained.
    When it Extracts, does it give a location? (ie) C:\Drivers or some such? If so, go to the folder and open it and see if there is an .exe file in it, then run that one in Compatibility Mode and Run As Administrator.
    If not, it extracted to the Temp folder, copy it from there and paste it on your Desktop or wherever and try running the .exe as explained above.
      My ComputerSystem Spec

  3.    09 Sep 2016 #13

    Thanks for that.
    I reverted to an early Macrium image of my OS drive, before I disabled any services, just to see if the installer would open. It didn't. I ran in compatibility mode as described in the video. I re-downloaded the file. This image was created when the computer was almost new.
    I also confirmed that the installer opens on my second Windows 10 machine. The installer opens in Windows 10. I did not need to run in compatibility mode.
    The installer runs on one Windows 10 computer, but not the one I need it on.
    Mystified and frustrated.
      My ComputerSystem Spec

  4. bro67's Avatar
    Posts : 5,563
    Mac OS High Sierra 10.14.3 Beta (18D21c)
       12 Sep 2016 #14

    Third party security, screwed up profile. Rolling back an image may have kept whatever is the problem reloaded on the machine. You may have to do a Burn and wipe to install a fresh clean copy of Windows 10.
      My ComputerSystem Spec

  5.    12 Sep 2016 #15

    Might not be related but did you unblock the file? did you disable Driver Signature Enforcement? also sometimes you need the Windows firewall to be running when installing stuff even if you're using a 3rd party firewall. Maybe you can install it on the other computer and copy the extracted content to the one that needs it connect the device and install the driver manually from within Device Manager where you choose the Browse My Computer then let me pick from a list then click on Have Disk and browse for the driver
      My ComputerSystem Spec

  6.    13 Sep 2016 #16

    Thank you guys. I finally gave up and took it to a tech. After a fresh clean Windows 10 install the driver still wouldn't install! It was just too bizarre.
    The tech has finally installed the driver by creating a temp folder for the install files in an alternative location to the one the ssd was choosing. I'm going to take it back to him tomorrow so that he can do the same on the image I created a few days ago, my preference.
    Thanks for the help, no one was to know it was a problem seemingly specific to my particular setup.
      My ComputerSystem Spec

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