1.    24 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 5
    Windows 10

    Wireless Keyboard won't always shift capital letters


    Hello. I am new here.

    I had just bought a dell all-in-one computer with Windows 10 pre-installed. The computer is functioning properly. I also had a wireless Logitech wave keyboard and use it instead of the default keyboard that comes with the dell computer.

    However, I am experiencing an annoyance that I can not press shift + F to get a capital letter F. I have to either CAPS LOCK or press the malfunctioning button and shift at the same time and then let go of the shift button to get a capital letter. I I am also getting the same problem with the letters D, J, C, and the plus sign. I can press shift and most of the other keyboard letters just fine. What it is going on? Is my Logitech keyboard defective? The keyboard was working fine with my older dell computer.

    Thanks.
      My ComputerSystem Spec
  2.    24 Mar 2016 #2
    Join Date : Aug 2015
    Maine
    Posts : 36,491
    Windows10Pro 64Bit

    If you use Logitech's unifying receiver for your keyboard, move that unifying receiver to a different port, and try it again.
      My ComputersSystem Spec
  3.    25 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 5
    Windows 10
    Thread Starter

    I plugged it on a different port and I'm still having the same problem. It is my physical keyboard. My touchscreen keyboard can shift capital letters just fine and is not the problem.
      My ComputerSystem Spec
  4.    25 Mar 2016 #4
    Join Date : Aug 2015
    Maine
    Posts : 36,491
    Windows10Pro 64Bit

    Quote Originally Posted by disman00911 View Post
    I plugged it on a different port and I'm still having the same problem. It is my physical keyboard. My touchscreen keyboard can shift capital letters just fine and is not the problem.
    Did you try re-running the Unifying software program again, "Pair a new device" option.
      My ComputersSystem Spec
  5.    25 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 5
    Windows 10
    Thread Starter

    Yes, but the I'm getting the same results. However, I found out that my Logitech keyboard had been the problem and unplugged it. I had plugged in the Dell wireless keyboard (and unifying receiver dongle) that came with my all-in-one PC and I can now shift capital letters on the Dell keyboard with no problem.
      My ComputerSystem Spec
  6.    25 Mar 2016 #6
    Join Date : Aug 2015
    Maine
    Posts : 36,491
    Windows10Pro 64Bit

    Quote Originally Posted by disman00911 View Post
    Yes, but the I'm getting the same results. However, I found out that my Logitech keyboard had been the problem and unplugged it. I had plugged in the Dell wireless keyboard (and unifying receiver dongle) that came with my all-in-one PC and I can now shift capital letters on the Dell keyboard with no problem.
    Ok glad you found a fix, I have a Logitech wireless keyboard, and have no problems using the shift capital letters to work.
      My ComputersSystem Spec
  7.    29 Mar 2016 #7
    Join Date : Feb 2016
    Letchworth, UK
    Posts : 49
    Windows 10 Home 32-bit

    This could be a glitch with the keyboard. If not I don't know
      My ComputerSystem Spec

 


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