Cannot click on icons in start menu, or some windows apps


  1. Posts : 1
    Windows 10
       #1

    Cannot click on icons in start menu, or some windows apps


    I've been looking around for a solution for about an hour now - all I can find are problems relating to the mouse not working at all, or the start menu not opening at all. My issue is that my mouse works in every way except inside the start menu. I've also noticed that I can't click on anything after I hit Ctrl + Alt + Del, I had to use the keyboard to open the task manager earlier, but when I got the task manager open, it worked fine. Also, the start menu icons recognize that I am mousing over them - the borders highlight, the mouseover dialog pops up if relevant, but clicking on anything doesn't work.

    I am using the Etekcity Scroll Alpha gaming mouse, if that helps. It's a wired USB mouse.


    I ran some commands in the command prompt earlier - "sfc /scannow", something ending in "/restorehealth", and an extremely long PowerShell command. I wish I could be more specific but I can't find the commands again.


    I tried looking for updated drivers, everything appears to be up to date. I also ran across a suggestion to update the chipset software, but I can't find anything at all released for Windows 10 and when I ran their utility to find the driver for you, it seemed to confirm that.


    I upgraded from Windows 10 a few days ago and until I woke up this morning and woke up my PC from Sleep mode, the start menu worked perfectly. I tried restarting the PC after running the commands I mentioned earlier, problem persisted.


    Totally out of ideas here, I've exhausted my not-so-extensive computer knowledge and any help at all would be so great. Thanks.
      My Computer

  2. spapakons's Avatar
    Posts : 2,891
    Windows 10 Pro 64-bit 202H (Nov 2020 build 19042.867)
       #2

    If there is no Windows 10 driver for the chipset, try latest Windows 8 or 7 drivers directly from Intel/AMD. Are your mouse buttons working as expected? It could be that you swapped the left and right buttons. See mouse and touchpad settings in control panel.
      My Computer


 

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