Cannot click on icons in start menu, or some windows apps


  1. Fortified
    Posts : 1
    Windows 10
       New #1

    Cannot click on icons in start menu, or some windows apps


    I've been looking around for a solution for about an hour now - all I can find are problems relating to the mouse not working at all, or the start menu not opening at all. My issue is that my mouse works in every way except inside the start menu. I've also noticed that I can't click on anything after I hit Ctrl + Alt + Del, I had to use the keyboard to open the task manager earlier, but when I got the task manager open, it worked fine. Also, the start menu icons recognize that I am mousing over them - the borders highlight, the mouseover dialog pops up if relevant, but clicking on anything doesn't work.

    I am using the Etekcity Scroll Alpha gaming mouse, if that helps. It's a wired USB mouse.


    I ran some commands in the command prompt earlier - "sfc /scannow", something ending in "/restorehealth", and an extremely long PowerShell command. I wish I could be more specific but I can't find the commands again.


    I tried looking for updated drivers, everything appears to be up to date. I also ran across a suggestion to update the chipset software, but I can't find anything at all released for Windows 10 and when I ran their utility to find the driver for you, it seemed to confirm that.


    I upgraded from Windows 10 a few days ago and until I woke up this morning and woke up my PC from Sleep mode, the start menu worked perfectly. I tried restarting the PC after running the commands I mentioned earlier, problem persisted.


    Totally out of ideas here, I've exhausted my not-so-extensive computer knowledge and any help at all would be so great. Thanks.
      My Computer
    Quote Quote

  3. spapakons
    Posts : 3,594
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       New #2

    If there is no Windows 10 driver for the chipset, try latest Windows 8 or 7 drivers directly from Intel/AMD. Are your mouse buttons working as expected? It could be that you swapped the left and right buttons. See mouse and touchpad settings in control panel.
      My Computer
    Quote Quote

 

  Related Discussions
Hi, I have Windows 10 Version 1809 (OS Build 17763.973). I am facing a up-to 3 problems for now. 270660 1- In start menu, icons are not there. They have disappeared. 2- In start menu and search, right clicking an app does not display...
I have upgraded to windows 10 from 8.1 and been using it for the last week now with no problems. Today, during a mandatory update my pc went blue screen and said it had to restart. Once it restarted it updated and booted fine. However after the...
Hello ! Apps icons do not appear in Windows 10 start menu also disappear and icons from the taskbar. :mad: 74402 It really is annoying. Can you help me ? :o
Hi guys, Just got this error and couldn't find anything like this solved. The icons (or maybe the apps) are missing from the start menu. Thanks, Gabriel. 64095
Hi. My start menu on windows 10 cannot click any programs to launch. Also the new settings app. i cannot click anything on that either. I have tried to restart explorer.exe but still doesnt work. Any help would be appreciated
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 18:58.
Find Us




Windows 10 Forums