New
#1
keyboard and mouse stop working in windows 10
I formatted the computer with Windows 10, installed the applications I use and finally Kaspersky Total Security, and it found something suspicious and after finishing the scan, my keyboard and mouse no longer worked after restarting the system. it only worked in the bios. Even with the system working, I removed the USB plug from the keyboard and mouse and connected them to the corresponding ports, it said that the device was ready to use, but nothing worked. I solved it by restoring the system. Can anyone tell me what must have happened?