Problem ejecting devices from laptop


  1. Posts : 427
    Windows 10
       #1

    Problem ejecting devices from laptop


    I don't have my Windows Version number with me at this time. I'm on a different computer.

    My laptop is not allowing me to do a proper "eject" of external devices anymore. First, it was a flash drive. I also tried a SD card from an older digital camera. I always get the error message telling me that I can't eject the device.
    However, when I'm at the public library and using one of their computers (as I am right now), I never have a problem. That seems to indicate a laptop problem rather than one with the flash drive.

    I tried using Google to find a solution, but the sources I found seem to indicate that the problem is most likely with the flash drive, but my experience seems to indicate otherwise.

    Also (and I'm not sure this is related), when I use the public library computer to create a Word document, save it to the FD, and then bring it home to my laptop and open the file, it's always said to be corrupted and unreadable. Well, I saved one of those "corrupted" files on the FD, opened it at the library, and it turns out to NOT be corrupted at all.

    So many issues, and I wonder if they're related.

    I'll also point out that I recently ran SFC/scannow for a different issue recently. It showed that there were error found and corrected. The problem is that every time I put the computer to "sleep", it shut down instead. Now it doesn't. The point being that I already ran SFC/scannow, but it didn't fix the main problem I'm having now, even though it fixed a different one.
      My Computers


  2. Posts : 9,792
    Mac OS Catalina
       #2

    Nothing to help you when using a Public computing device, sorry.
      My Computer


  3. Posts : 427
    Windows 10
    Thread Starter
       #3

    bro67 said:
    Nothing to help you when using a Public computing device, sorry.
    It's my personal laptop that isn't letting me eject anything.
    The public computer is what I was writing my post from.
      My Computers


  4. Posts : 1,594
    win10 home
       #4

    In Powershell [admin ] run ---dism /online /cleanup-image /restorehealth ---and when finished,then run ---sfc /scannow ---until a clean report is given.
      My Computer


  5. Posts : 427
    Windows 10
    Thread Starter
       #5

    joeandmarg0 said:
    In Powershell [admin ] run ---dism /online /cleanup-image /restorehealth ---and when finished,then run ---sfc /scannow ---until a clean report is given.
    I'm not familiar with Powershell.
    But once I figure it out, is "dism /online /cleanup-image /restorehealth" what I'm supposed to type into it?

    EDIT: After doing a google search of that command, I'm seeing that it's done in the Command Prompt. Is that what you meant by Powershell?
      My Computers


  6. Posts : 9,792
    Mac OS Catalina
       #6

    Yes, you copy that info that was posted into Powershell or cmd.
      My Computer


  7. Posts : 427
    Windows 10
    Thread Starter
       #7

    bro67 said:
    Yes, you copy that info that was posted into Powershell or cmd.
    Awesome! I'll be giving it a try when I get home today.

    I also googled that command line and found the same thing ending with CheckHealth and ScanHealth. I might give those a try first to see if they would tell me what the problem is before it gets fixed with RestoreHealth.

    I had run sfc/scannow recently and it showed that there were corrupted files that were found and fixed. But I guess that wouldn't be the command that would fix this particular problem. It did fix a different one though.

    - - - Updated - - -

    bro67 said:
    Yes, you copy that info that was posted into Powershell or cmd.
    Well, I tried it and it's not being accepted.
    I went to command prompt, opened it as administrator, and tried what you said, plus 2 other versions, with the end part being CheckHealth, and ScanHealth. In all 3 instances, I got the same result:

    Error 87
    The online/cleanup-image/restorehealth option is unknown.
    For more information, refer to the help by running DISM.exe /?.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    I even googled it to make sure I was typing the line correctly. I was.
    dism/online/cleanup-image/restorehealth. I even tried capitalizing DISM, but it made no difference.
      My Computers


  8. Posts : 1,594
    win10 home
       #8

    There is a space before every /
    Your last line in post 8 does not give the space.
      My Computer


  9. Posts : 427
    Windows 10
    Thread Starter
       #9

    joeandmarg0 said:
    There is a space before every /
    Your last line in post 8 does not give the space.
    Ah, you are correct! That seemed to be the problem! Thank you!
    Ok, now I did the command line ending with Checkhealth (with a space before each /), and it showed no corruption detected.
    Next, I ran it with Restorehealth at the end, and it took much longer to finish, but in the end it said it completed successfully.
    I still can't eject my flash drive. Nothing appears to have been fixed.

    The main problem is that I can't eject a flash drive from my laptop. And it's not just a specific flash drive, but any flash drive, or even SD card. These devices can be ejected when used with other computers, but not this one and I don't understand why. Then if I pull the device from the computer without ejecting, I get error messages and a need to scan and fix when I use it again.

    EDIT: PROBLEM SOLVED!!!
    I've been told that it's my Avira Antivirus that was the problem. I had to uninstall it, and then I was able to eject my flash drive. Amazing how the heart of my laptop's security ended up becoming the source of my problem.
    Last edited by Delly10; 18 Jun 2023 at 19:04.
      My Computers


 

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