External HDD 3.5 WD RED NAS Enclosure Keeps Ejecting

JDubbedN · 22 Feb 2021

NavyLCDR said:

What type of USB port is the HDD plugged into? Is it a port on the front of the computer, or on the back of the computer directly off the motherboard. If you have a black, USB 2.0 port available on the back of the computer directly off the motherboard, try using that port. That would be the most reliable USB port and it will tell you if it is a USB port/driver problem or not.

All ports are usb 3.0. 2 in front and 2 in back. It's an Intel NUC machine so it's a micro machine meaning all usb ports are directly connected to the mobo. However, I tried all usb ports anyways and they all have the same problem.

idgat · 22 Feb 2021

JDubbedN said:

And when I look into Computer Management it asks me to initialize the drive.

Yeh, I've been caught with that particular one a couple of times, took Windows word for it and lost data (thankfully replaceable files).

Windows has a propensity for flashing up at users with an "error message of last resort" ... it doesn't really know what's wrong so delves into its database of error messages, and "This one looks good enough, it might be it, I'll throw that one at the user".

Good idea, cut your losses (time-wasting-wise), back up, initialise, (then, I'd do a re-format as well - just to justify my tin-foil hat mentality), and see how that goes.

JDubbedN · 22 Feb 2021

idgat said:

Yeh, I've been caught with that particular one a couple of times, took Windows word for it and lost data (thankfully replaceable files).

Windows has a propensity for flashing up at users with an "error message of last resort" ... it doesn't really now what's wrong so delves into its database of error messages, and "This one looks good enough, it might be it, I'll throw that one at the user".

Makes sense. I just find it weird that any other computer I hook the drive up to it works fine. But the one computer I need it on has so many problems with it.

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The problem ended up being a corrupted USB driver I assume. I went into device manager, under storage controllers found the USB Attached SCSI (UAS) Mass Storage Device that the drive was using, uninstalled it, cycled power on the enclosure and problem solved. I have no idea what caused the problem, only that it happened sometime in the last week. Thanks everyone for the brain storming ideas!