New
#1
Logitech MK550 help needed.
Bought this combo (wireless keyboard and mouse) from Sam's Club, Logitech MK550, it didn't work.
Exchanged for another one, it doesn't work either. Batteries were checked OK, both mouse and keyboard were turned on.
Tried: Different ports. Different computers. Move the Unifying receiver very close to the mouse & keyboard. None worked.
This is a Laser Mouse.
Found that the LED light at the bottom of the mouse is not lit - not sure if that's normal.
Any help will be very much appreciated.
*** Logitech has no phone # providing support. No chat support either.
*** They have only email support, I sent them an email describing the problems and what I have tried.
*** The automated response was they will get back to me in TWO days. Oh My.