1) The settings in Ccleaner should be modified so that the files used for troubleshooting are not deleted.
If you don't need to run the application during the troubleshooting that's even better.
2) Maintain the current windows installed driver if the computer is without unexpected shutdowns or restarts.
3) Were you able to upgrade the BIOS?
Use the computer as you typically do and indicate if there are any unexpected shutdowns or restarts.
If there are any unexpected shutdowns or restarts then upload a V2 into the newest post.
If there are no problems then mark the thread solved.
Ok, so here's the update :
1. I notice that from the reliability history, the hardware error still there , about 4 - 5 times a day.
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 3000040
Parameter 1: 2
Parameter 2: ffffef88e094d620
Parameter 3: 1b0
Parameter 4: 0
OS version: 10_0_19041
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 2057
Files that help describe the problem
RealTek-20200706-2036.dmp
sysdata.xml
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt
WERDataCollectionStatus.txt
2. yesterday ( 7/5/2020) my wifi suddenly gone, no wifi connection showed up. I already try to disable and enable my adapter, but still no connection came out. So I tried to uninstall the adapter from device manager and also uninstall the driver. And one thing that I recognised unto this point : everytime I try to "Scan for hardware change" on the device manager. My PC is stuttering, even moving my cursor is not smooth, and whenever I tried to restart from windows, the bluescreen came up : Driver Power State Failure, unless I try hard reset from my Case.
3. after reboot, the wifi adapter was not showed, even on the hidden device and "other device" section on the device manager. I tried to install the TP Link driver from their website, but they can't find my adapter.
- Tried to start WWAN AutoConfig and set it to Automatic from services --> the adapter finally showed (with yellow triangle marks). But when I start the installation of TP Link driver, the device gone to hidden (with code :45 -->Driver Not connected) so the installation failed because they cant find my adapter.
4. I decided to restore my windows to 7/1/2020, before I uninstalled the adapter, then It's all fine up until now
I'm assuming, Is there possibility that this is a hardware defect?
Please upload a new V2.
Please post new images:
1) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
2) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread
Please update the progress with post#7 steps #22 - #26.
After running for a while, the BSOD never happened again and the reliability not showing any driver related error. The last thing I did was rolling back the driver version for my Wifi Adapter
Thanks for the update.
Nice to read about the success.
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