Printer doesn't work anymore after the last Windows update

Page 5 of 11 FirstFirst ... 34567 ... LastLast

  1. Posts : 3
    Windows 10
       #41

    I thought it would be a simple answer but....

    I have 2 computers that are set to automatically update, these were the computers that were initially causing the problem with printing which started a couple of days ago. I could easily uninstall KB4560960 just by selecting it, I could then print to the wireless printer again.

    I also have 1 computer which I haven't updated for I think about 4 months. I could still print on this computer until about 2 hours ago. I thought I might as well update this computer and then uninstall the said update at the end. Unfortunately when I tried to uninstall update KB4560960 it was nowhere to be found! So now I can no longer print from this computer!

    Not sure if it helps, but if you need more info let me know.
      My Computer


  2. Posts : 1
    Windows 10 Pro
       #42

    Hello,
    today I noticed the same issue with my printer (Brother DCP-195C). I first tried reinstalling drivers/rebooting the pc/restarting printer/removing printer but that did not help.

    I luckily found this thread and was able to solve/workaround the problem by uninstalling the WU KB4560960 (via GUI, 'Control Panel -> Programs -> Programs and Features -> Installed Updates'). After a reboot the printer worked again. Thanks for the hint!
    Via the feedback hub I reported the problem to Microsoft.
      My Computer


  3. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #43

    Hello @emttdoe,

    Welcome to TenForums!

    emttdoe said:
    Today I noticed the same issue with my printer (Brother DCP-195C). I first tried reinstalling drivers/rebooting the pc/restarting printer/removing printer but that did not help.

    I luckily found this thread and was able to solve/workaround the problem by uninstalling the WU KB4560960 (via GUI, 'Control Panel -> Programs -> Programs and Features -> Installed Updates'). After a reboot the printer worked again. Thanks for the hint!
    Via the feedback hub I reported the problem to Microsoft.
    Thanks for the feedback!
      My Computer


  4. Posts : 827
    Windows 10 Pro 21H2
       #44

    emttdoe said:
    Hello,
    today I noticed the same issue with my printer (Brother DCP-195C). I first tried reinstalling drivers/rebooting the pc/restarting printer/removing printer but that did not help.

    I luckily found this thread and was able to solve/workaround the problem by uninstalling the WU KB4560960 (via GUI, 'Control Panel -> Programs -> Programs and Features -> Installed Updates'). After a reboot the printer worked again. Thanks for the hint!
    Via the feedback hub I reported the problem to Microsoft.
    Download and run wushowhide.diagcab or your PC will download the driver again.

    Click "Next" and it will search for updates and it will, or should, show KB460960.
    Click the check box next to it and click "Hide updates" and wait for it to finish. Don't think you have to, but I reboot my computer.

      My Computer


  5. Posts : 12,430
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #45

    Just to add, I got a newsletter today and it includes something about the printer issue.
    Try this link:
    Windows 10 printer problems: This bug makes USB printer ports vanish, says Microsoft | ZDNet
      My Computers


  6. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #46

    Berton said:
    Just to add, I got a newsletter today and it includes something about the printer issue.
    Try this link:
    Windows 10 printer problems: This bug makes USB printer ports vanish, says Microsoft | ZDNet
    Thanks for sharing that @Berton!
      My Computer


  7. Posts : 4
    Windows 10
       #47

    Uninstalling the Windows Update KB4560960 worked for me. Now I have to find out how to stop the future updates..
      My Computer


  8. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #48

    Hello @John88,

    John88 said:
    Uninstalling the Windows Update KB4560960 worked for me. Now I have to find out how to stop the future updates..
    Out of interest, which method for uninstalling did you use?
      My Computer


  9. Posts : 827
    Windows 10 Pro 21H2
       #49

    John88 said:
    Uninstalling the Windows Update KB4560960 worked for me. Now I have to find out how to stop the future updates..
    See Post #44.
      My Computer


  10. Posts : 16,029
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #50

    rdwray said:
    See Post #44.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:23.
Find Us




Windows 10 Forums