Windows 10 Won't Burn CD's or DVD's BUT Plays CDs/DVDs HELP!

So I tossed on a CD which played well, same with a DVD the movie played well too. But when I tried burning a blank CD using Windows Media Player it did not work, then I tried two other programs CDBurnerXP and ImgBurn neither one would work either. I am trying to burn MP3 files onto a blank CD to enjoy listening too in my car. So what's going on with my CD/DVD Drive? It did burn a CD for me a few months but now not sure what the issue is and need to know how to fix this problem! Find links to my screen shots of the issues below. I am running Version 1903 (OS Build 18362.778).

Capture-0 — ImgBB
Capture1 — ImgBB
Capture2 — ImgBB
Capture3 — ImgBB

Welcome to the Forum

Please edit your profile with ALL your hardware specs
System Specs - Fill in at Ten Forums

Don't use external links. To post an image, on the Quick Reply window, hit Go Advanced (bottom right) - hit the paper clip (top menu) - Add files - browse to the image file (or any attachment) - upload


Open Device Manager. Is there any yellow alert of missing drivers?

It could be dirty optics or a batch of bad discs, or indeed both.
1) If it is a Laptop type slimline drive where the optics comes out in the disc tray a relatively easy task if you do it very carefully.
2) Change the brand and batch of Discs.

Helmut said:

It could be dirty optics or a batch of bad discs, or indeed both.
1) If it is a Laptop type slimline drive where the optics comes out in the disc tray a relatively easy task if you do it very carefully.
2) Change the brand and batch of Discs.

The drive is clean, no dusk or lint or anything. Again my drive plays CDs and DVDs fine. But burning MP3 files to a blank CD, it will not work. It did work before but now not happening. And why waste money on MORE blank CDs and have this possibly happen again?

- - - Updated - - -

Berton said:

Hadn't done it in awhile but I just used a Notebook to Select 23 .mp3 files [about 70MB], right-clicked and chose Send to and then the CD/DVD drive with a 700MB disc. Windows Media Player opened and asked how to treat the disc, as a USB Thumb drive or a CD disc. I chose the disc since it was the CD-R type. Then the files were copied to the drive and appeared in the right column in WMP. I clicked the Burn icon in the toolbar. It took about 20 minutes total. To verify the work I took the disc to our Highlander, it played as it should.

I'll mention that the Notebook I used is a rehabbed Dell XPS L701x I was given a couple months ago and no history about what works or doesn't, didn't know until I did this test that the ODD/Optical Disc Drive is also a Blu-Ray [BD-ROM] player.

It's important to use only CD-R discs when using on "foreign" players, even though closed the CD-RW discs can be problematic.

My Dell is a Dell Laptop Inspiron 17 5000 Series, which I've had for 1 year. It did burn a CD once last year. But now this year, it is not working. I have tried several of the MEMOREX blank CD's via Windows Media Player and it will not work.

Seems odd. As far as I know, the same lasers are used for reading and writing. (Different lasers are used for CD, DVD, and BluRay, as different wavelengths are required.) I don't know what failure mode would allow reading but not writing.

Please open Device Manager and tell us the model number for the CD/DVD drive.

If you needed to replace the drive, it need not be expensive. LG Ultra Slim 8X DVDRW - Model GTC0N - Newegg.com

It's also fairly easy. https://topics-cdn.dell.com/pdf/insp...nual_en-us.pdf

bobkn said:

Seems odd. As far as I know, the same lasers are used for reading and writing. (Different lasers are used for CD, DVD, and BluRay, as different wavelengths are required.) I don't know what failure mode would allow reading but not writing.

Please open Device Manager and tell us the model number for the CD/DVD drive.

If you needed to replace the drive, it need not be expensive. LG Ultra Slim 8X DVDRW - Model GTC0N - Newegg.com

It's also fairly easy. https://topics-cdn.dell.com/pdf/insp...nual_en-us.pdf

In the device manager it says DVD/CD-ROM drives - PLDS DVD+-RW DU-8A5LH.

napy666 said:

In the device manager it says DVD/CD-ROM drives - PLDS DVD+-RW DU-8A5LH.

Thanks. Just checking. Its specs are: PLDS DU-8A5LH CD DVD+/-RW Drive Burner - SATA

If it was my laptop, I'd remove the drive from Device Manager, and let the laptop re-detect it. I'm not hopeful about that, but it should do no harm.

"I am trying to burn MP3 files onto a blank CD to enjoy listening too in my car."

You need to burn these as an 'Audio CD' to play in the car. As a test, see if the CD that you 'burned' the mp3's to will play on your computer CD drive. You essentially made a 'Jukebox CD' as explained below.
I use Nero Express to make car CD's. {Note- you can, at most, usually only get up to 12 tracks, as conversion from mp3 takes up much more file size. Read the info in this screenshot when I want to set up an Audio CD burn -